Aisera
About Aisera
Aisera provides an AI agent platform for enterprise automation, specializing in generative AI and automation solutions to improve enterprise service delivery and support. Its platform, including the AI Service Experience (AISX), automates IT, HR, and customer service processes, leveraging large language models for conversational AI, ticket automation, and self-service experiences. Aisera was acquired by Automation Anywhere in February 2024.
Company Details
- Website
- https://aisera.com
- Funding
- Acquired by Automation Anywhere
- Total Raised
- $175M
- https://www.linkedin.com/company/aisera/
Specializations
- Agentic AI
- Generative AI
- Enterprise Automation
- IT Service Management
- Customer Service
Certifications
- SOC 2 Type II
- ISO 27001
- CSA STAR Level 1
- GDPR Compliant
- HIPAA Compliant
- CCPA Compliant
Products & Solutions (10)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Agent Composer | research-development | Scientific Computing | Build, test, and deploy AI agents using natural language without coding. |
| AI Copilot | project-management | Task Management | AI Copilot to boost productivity, streamline operations, and provide proactive task notifications. |
| AI Service Desk | customer-support | Help Desk & Ticketing | Automate enterprise help desks across IT, HR, Facilities, and Sales with agentic AI. |
| AI Service Management (AISM) | customer-support | Help Desk & Ticketing | Proactive, personalized, and predictive AI Service Management automating 65-80% of operations. |
| AI Workflow Automation | collaboration | Workspace | AI-powered automation for personalized, seamless business processes. |
| Aisera | customer-support | Chatbots & Virtual Agents | AI Service Management for the Autonomous Enterprise. |
| Aisera Agent Assist | customer-support | Help Desk & Ticketing | Deliver magical experiences to boost agent productivity. |
| Aisera Assistant | project-management | Task Management | Your personal AI companion to get work done more efficiently. |
| AiseraGPT | customer-support | Chatbots & Virtual Agents | A turnkey Generative AI solution combining chatbots and action bots for enterprise productivity. |
| Conversational AI Platform | customer-support | Chatbots & Virtual Agents | Boost employee and customer satisfaction with enterprise-grade conversational AI across all channels. |
Notable Customers
- Zoom
- Autodesk
- Workday
- McAfee
- Adobe
- City and County of Denver
- Grant Thornton
- Aramark