AiseraGPT
A turnkey Generative AI solution combining chatbots and action bots for enterprise productivity.
Executive Summary
AiseraGPT is a turnkey Generative AI solution designed for enterprise environments, combining intelligent chatbots and action bots. It leverages enterprise-grade Large Language Models (LLMs) and is highly customizable to specific customer data, enabling its application across various domains. The platform aims to elevate user experiences by accelerating revenue, boosting user productivity, and delivering seamless automation. It empowers users by automating tasks and knowledge retrieval, integrating with existing enterprise systems like ServiceNow, and supporting various deployment models including cloud, on-premises, and hybrid environments.
Use Cases
- Automating customer support interactions with intelligent chatbots.
- Streamlining internal employee support and knowledge retrieval.
- Automating tasks and workflows within enterprise systems like ServiceNow.
- Summarizing documents for fast and accurate information retrieval (Autobrief).
- Enhancing user productivity through generative AI-powered assistants.
Features
Intelligence
- Generative AI Chatbots: Intelligent chatbots powered by enterprise LLMs for natural language understanding and interaction.
- Action Bots: Automated bots capable of executing tasks and workflows within enterprise systems.
- Customizable LLMs: Enterprise LLMs that can be customized with customer-specific data for tailored responses.
- AI Document Summarizer (Autobrief): Tool for fast and accurate summarization of documents.
Visibility
- Real-time Metrics and Reporting: Monitor key performance indicators and operational metrics in real-time.
- Comprehensive Logging: Detailed logs of all AI interactions and system activities for auditing and analysis.
Technical Specifications
- Deployment
- SaaS, On-Premise, Hybrid
- API Available
- Yes
AI/ML Stack
- Generative AI
- Large Language Models (LLMs)
Integrations
- ServiceNow
Security & Compliance
Certifications: SOC 2 Type II, ISO/IEC 27001, CSA Star Level 1
Encryption: Data encryption at rest and in transit.
Pricing
- Model
- Custom, Enterprise-based
- Starting Price
- Contact sales
- Target Customer
- Enterprise
About Aisera
Aisera provides an AI agent platform for enterprise automation, specializing in generative AI and automation solutions to improve enterprise service delivery and support. Its platform, including the AI Service Experience (AISX), automates IT, HR, and customer service processes, leveraging large language models for conversational AI, ticket automation, and self-service experiences. Aisera was acquired by Automation Anywhere in February 2024.