Aisera Assistant
Your personal AI companion to get work done more efficiently.
Executive Summary
Aisera Assistant is an enterprise-grade AI companion designed to boost personal and work productivity by seamlessly integrating with existing applications and tools. It acts as an AI ally, understanding context, taking actions, and delivering results to help users get work done more efficiently. Leveraging agentic AI capabilities, the Assistant offers proactive automation, real-time assistance, and customizable skills and workflows. It provides a unified interface for interaction, enabling users to streamline tasks and enhance service management across the enterprise. Aisera Assistant is positioned as a leader in agentic AI systems, focusing on enterprise-grade automation and service management to drive efficiency and support within the enterprise.
Use Cases
- Boosting personal and team productivity within existing enterprise applications.
- Automating routine tasks and workflows through customizable skills.
- Providing real-time assistance and information retrieval based on context.
- Enhancing IT Service Management (ITSM) efficiency and support.
- Streamlining service management and operational tasks across the enterprise.
Features
Visibility
- Unified Interface: Provides a single, consistent interface for interacting with the AI assistant across various applications.
Intelligence
- Proactive Automation: Automatically identifies and executes tasks based on context to streamline workflows.
- Real-Time Assistance: Offers immediate support and information to users as they work.
- Contextual Understanding: Understands the nuances of user requests and operational environments to provide accurate responses and actions.
- Customizable Skills and Workflows: Allows users to tailor the assistant's capabilities and automate specific business processes.
Technical Specifications
- Architecture
- Open API architecture with a vector database for data ingestion and processing, built on agentic AI systems.
- Deployment
- SaaS
- API Available
- Yes
AI/ML Stack
- Agentic AI
- Conversational AI
Integrations
- ServiceNow
- Salesforce
- Workday
Security & Compliance
Certifications: SOC 2 Type II, ISO/IEC 27001, CSA Star Level 1
Encryption: Data encryption at rest and in transit
Pricing
- Starting Price
- Contact sales
- Target Customer
- Enterprise
About Aisera
Aisera provides an AI agent platform for enterprise automation, specializing in generative AI and automation solutions to improve enterprise service delivery and support. Its platform, including the AI Service Experience (AISX), automates IT, HR, and customer service processes, leveraging large language models for conversational AI, ticket automation, and self-service experiences. Aisera was acquired by Automation Anywhere in February 2024.