AI Copilot
AI Copilot to boost productivity, streamline operations, and provide proactive task notifications.
Executive Summary
Aisera's AI Copilot is a powerful generative AI solution designed to significantly enhance user productivity and streamline operational processes across the enterprise. Leveraging AiseraGPT and domain-specific Large Language Models (LLMs), it provides personalized, context-aware support tailored to individual user needs. The Copilot is integrated within Aisera's broader platform, working alongside features like Agent Assist to deliver real-time recommendations and next-best actions. The AI Copilot excels at intelligent analysis, proactively identifying unfinished tasks and delivering timely notifications to ensure users stay prepared and complete their work more efficiently. This capability extends to various functions, including finance, where it contributes to cost reduction and improved financial processes. By connecting seamlessly with existing enterprise infrastructure through open APIs and extensive connectors, Aisera's AI Copilot ensures a cohesive and highly effective augmentation of human capabilities.
Use Cases
- Boosting individual user productivity and efficiency
- Providing proactive notifications for incomplete or pending tasks
- Delivering real-time recommendations and next-best actions for various workflows
- Offering personalized, context-aware support across enterprise functions
- Streamlining operational processes and reducing costs, particularly in finance
Features
Intelligence
- Proactive Notifications: Provides proactive notifications for unfinished tasks to help users stay prepared and complete tasks efficiently.
- Real-time Recommendations: Delivers real-time recommendations and next-best actions to improve productivity.
- Context-Aware Support: Offers personalized, context-aware support leveraging AiseraGPT and domain-specific LLMs.
- Intelligent Analyses: Performs intelligent analyses to provide insights and streamline operational processes.
Support
- Agent Assist: Provides real-time recommendations and next-best actions to human agents, improving their efficiency within the Aisera platform.
Technical Specifications
- Architecture
- Built on an open API architecture, leveraging AiseraGPT and domain-specific Large Language Models (LLMs) with a vector database for data ingestion and context-aware processing.
- Deployment
- SaaS
- API Available
- Yes
AI/ML Stack
- AiseraGPT
- Large Language Models (LLMs)
Integrations
- ServiceNow
- Salesforce
- Workday
Security & Compliance
Certifications: SOC 2 Type II, ISO/IEC 27001, CSA Star Level 1
Encryption: Data encryption
Pricing
- Model
- Subscription-based, custom pricing
- Starting Price
- Contact sales
- Target Customer
- Enterprise
- Free Trial
- No
About Aisera
Aisera provides an AI agent platform for enterprise automation, specializing in generative AI and automation solutions to improve enterprise service delivery and support. Its platform, including the AI Service Experience (AISX), automates IT, HR, and customer service processes, leveraging large language models for conversational AI, ticket automation, and self-service experiences. Aisera was acquired by Automation Anywhere in February 2024.