Personal Health Assistant

Meet Zoe: Your AI health benefits assistant

by Healthee · Compensation & Benefits

Personal Health Assistant screenshot

Executive Summary

Zoe is Healthee's AI-powered personal health assistant, which answers employee questions about benefits, providers, copays and coverage. She is available 24/7 and is aware of each employee's plan documents and employer-provided benefits, and Healthee's Benefits Specialists can step in when an employee wants to speak to a person. Employees use Zoe in the Healthee app, and HCM platforms can bring Healthee into their HR tech stack through an API or embedded UI widgets.

Use Cases

  • Getting instant, personalized answers to benefits questions at any hour
  • Understanding coverage, deductibles and co-pays in simple terms
  • Being guided to finding a provider, booking an appointment or refilling a prescription
  • Reducing the HR workload from routine benefits inquiries
  • Bringing personalized health benefits into an existing HR tech stack through an API or embedded widgets

Features

Visibility

  • Healthcare Cost Transparency: Cost transparency
  • Real-time, accurate data: Make informed decisions with up-to-date data on care costs and personal benefits utilization

Intelligence

  • AI-Powered Virtual Assistant (Zoe): Zoe is an AI-powered virtual health assistant that answers employee questions about benefits, providers, copays, coverage, and more — instantly and accurately.
  • Preventive care reminders: Encourage healthy lifestyles with in-app preventive care recommendations

Support

  • Personalized Benefits Navigation: Introducing Zoe, Healthee’s virtual healthcare assistant, who streamlines benefits navigation for employees and clients. Get real-time personalized answers on coverage, treatment options, and more. Enjoy seamless care navigation and support
  • Provider search and ratings: Search for providers across all specialties and find highly rated, in-network options near you
  • Seamless open enrollment support: Streamline enrollment processes for employees and HR teams

Technical Specifications

Architecture
AI-powered platform leveraging a robust back-end and data architecture, designed to connect to numerous HRIS systems via a unified API.
Deployment
SaaS

AI/ML Stack

  • AI-powered virtual assistant (Zoe)
  • AI virtual healthcare assistant (Zoe)
  • Recommendation algorithm

Integrations

  • Benefit Harbor

Security & Compliance

Certifications: SOC 2, HIPAA, HITRUST, ISO 27001

Encryption: Latest encryption protocols protect personal health information; servers in secure data centers of leading U.S. cloud storage providers

Pricing

Model
Contact sales
Target Customer
Mid-Market,Enterprise

About Healthee

Healthee is an AI-powered health technology company that provides benefits navigation and healthcare decision support solutions for employers and their employees. Its platform, featuring the AI assistant Zoe, offers personalized plan recommendations, real-time cost transparency, and 24/7 support to simplify the healthcare experience and reduce HR administrative burden.

Founded: 2021 · Headquarters: New York, United States · Employees: 51-200 · Private

Verified sources

Each of these facts was checked against the vendor page linked (2026-10-15).

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