Qualtrics
About Qualtrics
Qualtrics is an American experience management company with co-headquarters in Provo, Utah, and Seattle, Washington. Founded in 2002, it offers a cloud-based subscription software platform for managing customer, employee, product, and brand experiences. As of March 2023, over 18,750 organizations globally use Qualtrics's platform, which leverages advanced AI to help identify and resolve friction points. In October 2025, Qualtrics acquired healthcare-focused technology company Press Ganey for $6.75 billion.
Company Details
- Website
- https://www.qualtrics.com
- Funding
- Acquired (Private Equity)
- Total Raised
- $3.22B
- https://www.linkedin.com/company/qualtrics
Specializations
- Enterprise
- Experience Management
- AI/ML
- SaaS
- Customer Experience
Certifications
- SOC 2 Type II
- ISO 27001
- ISO 42001
- HITRUST
- FedRAMP High
- GDPR Compliant
Products & Solutions (8)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Delighted | customer-support | Customer Feedback & Surveys | Collect and analyze feedback with the fastest, easiest experience management platform. |
| Qualtrics CoreXM | marketing | Marketing Analytics | The industry-leading insight solution and foundation of experience management (XM). |
| Qualtrics Edge | customer-support | Customer Feedback & Surveys | AI-powered market research platform for instant, confident decisions. |
| Qualtrics XM Discover | customer-support | Customer Feedback & Surveys | Uncover hidden experience insights to drive action and improve customer support. |
| Qualtrics XM Platform | customer-support | Customer Engagement | A system of action to manage and improve customer, employee, product, and brand experiences. |
| XM for Customer Experience | customer-support | Customer Engagement | Software to immediately surface customer friction and guide frontline teams to better serve clients. |
| XM for Employee Experience | hr | Employee Engagement & Culture | Engage teams, empower managers, and drive informed people decisions. |
| XM for Strategy & Research | marketing | Marketing Analytics | Design products people love, build iconic brands, and accelerate growth with comprehensive market and product research. |
Notable Customers
- Microsoft
- BMW
- U.S. Department of Homeland Security