Qualtrics Edge

AI-powered market research platform for instant, confident decisions.

by Qualtrics · Customer Feedback & Surveys

Executive Summary

Qualtrics Edge is an AI-powered market research platform designed to help organizations make confident decisions by providing instant, on-demand market and audience insights. It combines synthetic data, AI-powered applications, and expert services to address complex business challenges. The platform leverages advanced AI models to simulate consumer behavior and preferences, creating flexible synthetic research panels (Qualtrics Edge Audiences™) that complement traditional research methods. This solution enables businesses to gain rapid visibility into market dynamics, competitive positioning, and consumer needs across various industries. It supports use cases such as feature awareness research, digital customer experience programs, needs-based analysis, and product satisfaction research, allowing users to understand where they and their competitors are winning and why. Qualtrics Edge aims to scale research capabilities and accelerate insight generation, empowering product managers, market researchers, and CX leaders to make data-driven decisions efficiently.

Use Cases

  • Gaining instant visibility into competitive positioning and market wins
  • Conducting feature awareness research for product development
  • Analyzing needs-based insights for strategic planning
  • Measuring and improving product satisfaction
  • Scaling market research efforts using AI-powered synthetic audiences

Features

Visibility

  • Instant Insights Dashboards: Gain instant visibility into where you and your competitors are winning and why.
  • Marketplace Access: Browse and access on-demand market and audience insights for various industries.

Intelligence

  • AI-Powered Market Simulation: Utilize advanced AI models to simulate consumer behavior and preference data.
  • Synthetic Research Panels: Access flexible synthetic research panels (Qualtrics Edge Audiences™) to scale research and generate insights.
  • AI-Powered Apps: Leverage specialized AI applications for specific research needs like feature awareness or product satisfaction.

Technical Specifications

Deployment
SaaS
API Available
Yes

Infrastructure

  • AWS

Security & Compliance

Certifications: SOC 2, GDPR

Encryption: Data encryption at rest and in transit

Pricing

Model
Subscription-based
Starting Price
Contact sales
Target Customer
Mid-Market,Enterprise
Contract Type
Annual

About Qualtrics

Qualtrics is an American experience management company with co-headquarters in Provo, Utah, and Seattle, Washington. Founded in 2002, it offers a cloud-based subscription software platform for managing customer, employee, product, and brand experiences. As of March 2023, over 18,750 organizations globally use Qualtrics's platform, which leverages advanced AI to help identify and resolve friction points. In October 2025, Qualtrics acquired healthcare-focused technology company Press Ganey for $6.75 billion.

Founded: 2002 · Headquarters: Provo, Utah and Seattle, Washington, United States · Employees: 5001-10000 · Private