HR Service Delivery (HRSD)
Confidently guide employees to answers for all HR inquiries.
Executive Summary
HR Service Delivery (HRSD) by Ceridian Dayforce provides a centralized platform designed to streamline how employees access HR information and support. It aims to empower employees to confidently find answers to their HR inquiries, reducing the burden on HR teams and improving the overall employee experience. This solution is part of the broader Dayforce HCM suite, leveraging its robust integration capabilities through the Dayforce Integration Studio and HCM Anywhere APIs. The platform is built with a focus on security and compliance, adhering to industry-standard frameworks such as SOC 1, SOC 2, and ISO standards, ensuring data privacy and secure operations for customers. By offering a dedicated channel for HR inquiries, Dayforce HRSD helps organizations enhance efficiency, provide consistent information, and free up HR professionals to focus on more strategic initiatives. It supports a modern, self-service approach to HR, making it easier for employees to get the support they need, when they need it.
Use Cases
- Provide a single, trusted source for employees to find answers to common HR questions.
- Streamline the process for employees to submit HR inquiries and requests.
- Reduce the volume of direct HR inquiries by enabling employee self-service.
- Ensure consistent and accurate information delivery to employees across the organization.
Technical Specifications
- Architecture
- Cloud-native, API-first, RESTful web services architecture
- Deployment
- SaaS
- API Available
- Yes
Security & Compliance
Certifications: SSAE18 Type II SOC1, SOC2, ISO 27001
Pricing
- Model
- Subscription-based, quote-based
- Starting Price
- Contact sales
- Target Customer
- Mid-Market,Enterprise
- Free Trial
- No
Ratings & Reviews
Gartner: Leader in 2025 Magic Quadrant for HCM Suites/5
About Ceridian
Ceridian, now operating primarily as Dayforce, is a global provider of human capital management (HCM) cloud software. Its comprehensive platform offers solutions for payroll, HR, benefits, talent, and workforce management, simplifying the entire employee lifecycle.