Qualified
The Agentic Marketing Platform for Salesforce Customers.
Executive Summary
Qualified is an AI-powered agentic marketing platform built for B2B companies using Salesforce. It helps revenue teams identify, engage, and convert website visitors into pipeline through real-time conversations, AI SDR agents, and deep CRM integration. Its differentiation lies in its native Salesforce integration and its AI SDR agent, Piper, which automates pipeline generation across multiple channels, enabling faster and more efficient pipeline generation.
Use Cases
- Automate inbound lead qualification and conversion on the website 24/7.
- Personalize website experiences and engage high-intent buyers in real-time conversations via chat, voice, or video.
- Nurture inbound leads and book sales meetings automatically using AI SDR agents.
- Identify and prioritize target accounts showing buying intent for proactive outbound sales efforts.
- Seamlessly integrate website visitor data with Salesforce for a unified view of the customer journey.
- Optimize marketing offers and content delivery based on visitor behavior and AI-driven insights.
Features
Visibility
- Visitor 360: Get a comprehensive view of individual website visitors, their company, and their journey on your site.
- Real-time Segmentation: Organize and prioritize high-value buyers based on firmographics and real-time intent data.
- Reporting & Analytics: Customizable dashboards to track pipeline performance and visualize business impact.
- Buyer Intent Data: Uncover account-based buying intent signals from website engagement and third-party data to prioritize outreach.
Intelligence
- Piper the AI SDR Agent: An AI worker that engages, qualifies, nurtures, and converts inbound leads across web and email 24/7.
- AI Conversations: AI-powered chat, voice, and video interactions for personalized engagement with website visitors.
- Dynamic Routing & Workflow: Automatically connects qualified buyers to the right sales rep and automates next steps in the sales process.
- AI Offers: Dynamically surfaces relevant marketing promotions to unique website visitors, continuously optimized by AI for maximum conversion.
- Predictive AI: Observes historical website behavior and combines with Salesforce data to predict buying intent and inform next best actions.
Support
- Dedicated Success Architect: Partnership with a Salesforce-certified expert for implementation, strategic guidance, and ongoing success.
- Technical Support: Accessible technical support via live chat and email for product assistance.
- Qualified University: Offers courses and certifications for user education and platform adoption.
- Executive Sponsorship: Executive team available for leadership meetings to ensure overall customer success and value realization.
Technical Specifications
- Architecture
- Cloud-native SaaS, Salesforce Native
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, MFA
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
- Azure
- GCP
AI/ML Stack
- NLP
- Machine Learning
- LLM
Integrations
- Salesforce
- HubSpot
- Outreach
- Slack
- 6sense
Security & Compliance
Certifications: SOC 2 Type II, GDPR
Encryption: AES-256 at rest, TLS 1.3 in transit
Pricing
- Model
- Tiered subscription, Custom enterprise
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual, Multi-year discounts available
- Free Trial
- No (credit card required)
About Qualified
Qualified is a San Francisco-based company that offers a pipeline generation platform designed for Salesforce users. Their AI-powered product, Piper, engages website visitors in real-time, qualifying prospects and booking meetings autonomously to accelerate sales processes.