Kore.ai AI for HR

One team. Every employee. Every moment.

by Kore.ai · HRIS & Core HR

Kore.ai AI for HR screenshot

Executive Summary

Kore.ai AI for HR is a set of AI agents that handle employee HR requests in Slack, Teams or by voice, such as checking balances, filing requests and pulling documents. It is aimed at employees, managers, HR admins and HR helpdesk teams. Agents act across HR systems for leave requests, employee documents, payroll updates and policy questions, so HR staff can focus on exceptions and sensitive cases.

Use Cases

  • Answering HR requests in Slack, Teams or by voice: checking balances, filing requests, pulling documents
  • Handling leave requests: checking the leave balance and team calendar, then routing approval to the manager
  • Approvals, onboarding coordination and team updates in Slack or Teams
  • Answering HR policy questions with country-specific guidance
  • Looking up employee information for HR queries
  • Resolving repetitive queries before they reach the HR queue

Features

Support

  • Contextual grounding: Search across 100+ pre-built connectors, retrieving permissioned, relevant information from every enterprise system and data source you already run.
  • HR Helpdesk: Employees ask in Slack, Teams, or by voice.
  • IT Help Desk: Password resets, hardware requests, and system searches, AI agents handle them instantly, so you're never stuck waiting in a queue.

Technical Specifications

Architecture
Built on Kore.ai's AI Agent Platform, featuring a universal connector framework, advanced API management, and support for external model integration.
Deployment
Hybrid

AI/ML Stack

  • Conversational AI
  • Agentic AI
  • Generative AI

Integrations

  • Slack
  • Microsoft Teams

Pricing

Target Customer
Enterprise

About Kore.ai

Kore.ai is a global leader in enterprise AI and agentic solutions, providing an agent-first enterprise AI platform. It offers comprehensive solutions for customer service, AI work, and process automation, built on an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale.

Founded: 2013 · Headquarters: Orlando, United States · Employees: 501-1,000 · Private

Verified sources

Each of these facts was checked against the vendor page linked (2026-10-15).

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