Kore.ai HR Assist
AI-powered solution to streamline HR services like benefits, absence, and payroll.
Executive Summary
Kore.ai HR Assist is an AI-powered solution designed to modernize and streamline human resources operations. Leveraging Kore.ai's advanced conversational AI and agentic AI platform, it automates key HR services such as benefits management, absence tracking, and payroll processing. This empowers HR teams to enhance efficiency, reduce manual workloads, and improve the overall employee experience. The platform provides employees with intuitive self-service capabilities through natural language interactions, allowing them to manage their HR needs independently. For HR professionals, it offers robust workflow automation, ensuring compliance with regulatory standards like GDPR, HIPAA, and SOC2, and generating audit-ready reports. With flexible deployment options and a strong focus on enterprise-grade security, Kore.ai HR Assist transforms traditional HR functions into intelligent, automated, and employee-centric services.
Use Cases
- Automating benefits management inquiries and processes
- Streamlining absence management requests and approvals
- Facilitating payroll-related queries and information access
- Enhancing employee self-service for HR tasks
- Automating compliance and audit reporting for HR policies
Features
Visibility
- HR Operations Dashboard: Centralized view of HR service requests, employee interactions, and key metrics.
Intelligence
- Conversational AI for HR: Intelligent virtual assistant for employee self-service and HR query resolution.
- Automated HR Workflows: Streamlines processes for benefits, absence, and payroll management.
- AI-driven Insights: Provides recommendations for process optimization and employee experience.
Technical Specifications
- Architecture
- Built on Kore.ai's AI Agent Platform, featuring a universal connector framework, advanced API management, and support for external model integration.
- Deployment
- Hybrid
- Authentication
- SSO/SAML
- API Available
- Yes
AI/ML Stack
- Conversational AI
- Agentic AI
- Generative AI
Security & Compliance
Certifications: SOC 2 Type 2, PCI DSS, ISO 27001, SOC 3, GDPR, HIPAA, NIST, FedRAMP (in progress)
Encryption: Data encryption and data-isolation controls are implemented to protect sensitive HR information.
Pricing
- Starting Price
- Contact sales
- Target Customer
- Enterprise
About Kore.ai
Kore.ai is a global leader in enterprise AI and agentic solutions, providing an agent-first enterprise AI platform. It offers comprehensive solutions for customer service, AI work, and process automation, built on an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale.