Dialpad Sell

AI-powered sales communication for closing more deals.

by Dialpad · Sales Engagement & Outreach

Executive Summary

Dialpad Sell is a cloud-based, AI-enabled sales communication solution designed to empower sales teams to manage high volumes of calls efficiently and significantly improve their deal closure rates. It integrates advanced AI insights and automations directly into the sales workflow, providing real-time assistance and actionable intelligence. The platform equips sales representatives with tools like AI Live Coach, which offers instant answers and guidance during calls, and automatically generates call transcripts as conversations happen. This allows reps to focus on the conversation while ensuring critical information is captured. Sales managers benefit from comprehensive call management features, including call recording and the ability to monitor and assist reps in real-time. By leveraging Dialpad's proprietary AI, Dialpad Sell transforms raw call data into valuable insights, helping teams understand performance, identify coaching opportunities, and streamline their sales processes to smash quotas and achieve better results.

Use Cases

  • Real-time sales coaching and guidance during live calls.
  • Automated call transcription and summarization for post-call analysis.
  • Efficient management of high-volume outbound sales calls.
  • Performance tracking and reporting for sales teams and individual reps.
  • Streamlining sales workflows through CRM integrations and automation.

Features

Visibility

  • Call Management Features: Includes capabilities like call barging, whisper coaching, and call recording for supervisors.
  • Real-time Call Transcripts: Live transcription of calls for immediate review and post-call analysis.

Intelligence

  • AI Live Coach: Provides real-time answers and suggestions to sales reps during live calls.
  • AI-powered Call Transcription: Automatically transcribes calls as they happen, capturing key details and sentiment.
  • Sales Intelligence: Leverages AI to provide insights into sales conversations and performance.

Technical Specifications

Architecture
Cloud-based
Deployment
SaaS
API Available
Yes

Integrations

  • Salesforce
  • HubSpot
  • Microsoft Teams
  • Make (formerly Integromat)

Security & Compliance

Certifications: SOC 2 Type II, GDPR, HIPAA

Pricing

Model
Subscription-based, per user per month
Starting Price
$39 per month (annual subscription)
Target Customer
SMB,Mid-Market,Enterprise
Contract Type
Annual
Free Trial
No

About Dialpad

Dialpad is an AI-powered Customer Intelligence Platform that unifies business communications, including contact center, sales, voice, meetings, and messaging. It leverages real-time AI to provide transcription, automated note-taking, live sentiment analysis, and voice analytics, enhancing productivity and customer satisfaction.

Founded: 2011 · Headquarters: San Ramon, United States · Employees: 1000+ · Private