Dialpad
About Dialpad
Dialpad is an AI-powered Customer Intelligence Platform that unifies business communications, including contact center, sales, voice, meetings, and messaging. It leverages real-time AI to provide transcription, automated note-taking, live sentiment analysis, and voice analytics, enhancing productivity and customer satisfaction.
Company Details
- Website
- https://www.dialpad.com
- Funding
- Series F
- Total Raised
- $476M
- https://www.linkedin.com/company/dialpad
Specializations
- AI/ML
- Unified Communications
- Contact Center
- SaaS
- Business Software
Certifications
- HIPAA
- SOC 2
- ISO/IEC 27001:2022
- ISO/IEC 27017
- ISO/IEC 27018
- GDPR
- CPRA
- CSA STAR
- EU-US DPF
- LGPD
- PCI DSS
Products & Solutions (5)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Dialpad AI | customer-support | Voice & Call Center | The AI-powered Customer Intelligence Platform for unified communications. |
| Dialpad Connect | collaboration | Communication | Unify business communications with AI-powered calling, messaging, and productivity features. |
| Dialpad Meetings | collaboration | Video Conferencing | Immersive, one-click HD video conferencing for seamless virtual collaboration. |
| Dialpad Sell | sales | Sales Engagement & Outreach | AI-powered sales communication for closing more deals. |
| Dialpad Support | customer-support | Voice & Call Center | AI-powered contact center solution for enhanced customer service and agent productivity. |
Notable Customers
- WeWork
- Uber
- Motorola Solutions
- Domo
- Xero