Leapsome

The people management platform for engaged, high-performing teams.

by Leapsome · Performance Management

Executive Summary

Leapsome is an all-in-one people management platform that streamlines HR processes, boosts employee engagement, and improves workforce productivity. It is used by HR teams, managers, and employees in mid-market to enterprise-level companies to manage performance, goals, feedback, learning, and core HR functions. The platform's key business value lies in unifying various HR tools, automating administrative tasks, and providing AI-driven insights to foster a thriving, people-centric workplace and make smarter, faster people decisions.

Use Cases

  • Streamlining employee onboarding and pre-boarding processes with automated workflows.
  • Conducting comprehensive performance reviews and 360° feedback cycles with AI assistance.
  • Setting, tracking, and aligning company, team, and individual goals (OKRs).
  • Measuring and improving employee engagement through custom and research-backed surveys.
  • Facilitating continuous learning and development with integrated learning paths and development plans.
  • Managing core HR data, documents, absences, time tracking, and payroll preparation.

Features

Visibility

  • People Analytics: Comprehensive analytics combining performance, engagement, goals, learning, and compensation data to identify trends and guide strategic decisions.
  • Customizable Dashboards: Real-time dashboards with drill-down capabilities and enhanced data tooltips, allowing managers and HR to monitor key metrics and team performance.
  • Cross-Demographic Survey Analysis: Ability to compare survey data across various attributes like team, tenure, office location, and level for deeper insights into employee sentiment.
  • Goal Tracking & Progress Overview: Clear overview of OKRs, personal development goals, key results, and progress updates, with the ability to update directly within meetings.
  • Review Heatmaps & Calibration: Visual representation of review data and a drag-and-drop calibration feature to add objectivity to performance evaluations.

Intelligence

  • AI-powered Review Assistant: Leverages AI to help reviewers draft performance review summaries, generate tailored feedback, and align feedback with competency levels.
  • AI-generated Survey Questions & Summaries: Assists in creating effective survey questions and generates AI summaries for specific teams, locations, or filtered data combinations from open-text responses.
  • Automated Workflows: Configurable workflows to automate HR tasks like onboarding, reboarding, notifications, data updates, and attribute setting based on triggers or dates.
  • Turnover Prediction Analysis: Predictive models to identify potential turnover risks and understand factors influencing employee retention, paired with automated action planning.
  • Competency Level Awareness in Feedback: AI-driven insights that provide feedback tailored to a reviewee's specific competency levels.

Support

  • Dedicated Customer Success Manager: Provides guidance and support throughout the implementation process and ongoing usage, helping to avoid common pitfalls.
  • In-platform Chat & Email Support: Offers fast and helpful support via chat and email for user queries and technical assistance.
  • Leapsome Academy & Learning Paths: Provides structured learning paths and resources to help users build skills, such as effective performance conversations.
  • Public Roadmap & Quarterly Webinars: Transparency on upcoming features and product updates through a public roadmap and regular product update webinars.

Technical Specifications

Architecture
Cloud-native SaaS, Multi-tenant cloud
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA
API Available
Yes
MCP Server
Yes

Infrastructure

  • AWS
  • GCP
  • Cloudflare

AI/ML Stack

  • NLP
  • Machine Learning
  • LLM
  • OpenAI
  • AWS Bedrock
  • AWS SageMaker AI
  • Google Vertex AI
  • Cloudflare Workers AI

Security & Compliance

Certifications: SOC 2 Type II, ISO 27001, GDPR, CCPA

Encryption: AES-256 at rest, TLS 1.2+ in transit (inferred from certifications and industry standards)

Pricing

Model
Tiered subscription, Per employee/month (implied)
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise
Contract Type
Annual (implied), Multi-year discounts (implied)
Free Trial
Yes, Custom demo (credit card required)

Ratings & Reviews

G2: 4.8/5

About Leapsome

Leapsome is an AI-powered people platform that automates, connects, and simplifies all HR processes. It offers solutions for performance management, employee engagement, and development to create a happier and more engaged workplace.

Founded: 2016 · Headquarters: Berlin, Germany · Employees: 51-200 · Private