KAI (Kyan Health)

AI companion and smart triage engine for global workplace mental health and EAP navigation.

by Kyan Health · Employee Wellness

Executive Summary

KAI is Kyan Health's AI companion and smart triage engine designed to transform workplace mental wellbeing. Functioning as an intelligent Care Navigator within Kyan Health’s EAP+ solutions, KAI provides global employees with personalized 24/7 mental health guidance, digital self-care tools, and immediate clinical triage. Designed under strict privacy standards aligned with GDPR and the EU AI Act, KAI seamlessly guides employees to appropriate levels of care—ranging from instant self-reflection micro-learnings to booking appointments with accredited local therapists. It combines automated digital accessibility with strong clinical oversight. For HR and People teams, KAI connects with the Kyan Engage platform to provide anonymized, real-time insights into organizational stress factors and wellbeing trends, driving workforce engagement rates up to 30% while ensuring complete employee confidentiality.

Use Cases

  • Providing 24/7 confidential mental wellbeing chat and personalized self-care guidance for employees
  • Intelligently triaging individual mental health needs to match employees with qualified therapists
  • Delivering anonymized workforce mental health analytics and burnout indicators to HR leaders
  • Guiding employees through stress management exercises and preventative mental wellness content

Features

Visibility

  • Kyan Engage Analytics: Real-time dashboard showing aggregated engagement, wellbeing scores, and organizational health trends.
  • Anonymized Benchmarking: Compare organizational mental health utilization and sentiment against industry benchmarks.

Intelligence

  • KAI AI Companion: 24/7 intelligent triage engine guiding users through personal mental health pathways.
  • Burnout Prevention Engine: Early detection of stress drivers to recommend tailored preventative micro-learnings.

Support

  • Global Provider Access: Access to a global network of accredited counselors and mental health professionals.
  • Rapid Appointment Booking: First care appointment facilitated within under 3 days.

Technical Specifications

Architecture
Cloud-native SaaS architecture integrating AI smart triage with global provider networks and enterprise tools
Deployment
SaaS
Authentication
SSO/SAML
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

AI/ML Stack

  • Proprietary Clinical NLP
  • LLM Guardrails

Integrations

  • Microsoft Outlook
  • Google Workspace
  • Workday
  • SAP SuccessFactors

Security & Compliance

Certifications: GDPR

Encryption: AES-256 encryption at rest, TLS 1.3 encryption in transit with rigorous anonymization layer

Pricing

Model
Subscription
Starting Price
Contact sales
Target Customer
Mid-Market,Enterprise
Contract Type
Annual
Free Trial
No