Spring Health

Precision Mental Healthcare: The right care, at the right time, for everyone.

by Spring Health · Employee Wellness

Executive Summary

Spring Health is a comprehensive mental health solution for employers and health plans, leveraging AI and machine learning to provide personalized care paths for employees and their families. It connects individuals with a diverse network of providers, offering therapy, coaching, medication management, and self-guided exercises. The platform aims to eliminate barriers to mental healthcare, improve clinical outcomes, and deliver measurable ROI for businesses by reducing healthcare costs and enhancing employee well-being.

Use Cases

  • Providing comprehensive mental health benefits to employees and their families.
  • Reducing employee stress, anxiety, and depression through personalized care.
  • Improving employee retention and productivity by supporting mental well-being.
  • Offering rapid access to diverse mental health providers, including therapists, coaches, and psychiatrists.
  • Delivering measurable ROI on mental health investments for employers.
  • Supporting employees with specialty care needs, such as trauma and substance use disorder.

Features

Visibility

  • Real-time Employer Insights: Track engagement, clinical outcomes, and financial ROI in a single place for HR leaders.
  • Provider Performance Dashboards: Internal dashboards for providers to monitor clinical and operational metrics, and receive monthly performance reports.
  • Continuous Symptom Monitoring: Proprietary Compass platform continuously monitors symptoms and flags changes to keep care on track.

Intelligence

  • AI-Powered Precision Matching: Uses AI to analyze patient data and match individuals with appropriate care quickly and effectively, reducing the time to successful treatment.
  • Personalized Care Journeys: Machine learning technology creates customized care plans for each employee, including therapy, coaching, and medication.
  • Self-Guided Digital Exercises (Moments): On-demand library of digital Cognitive Behavioral Therapy (CBT) exercises for various mental health stressors.
  • Proactive Intervention: Smarter systems surface key insights early, enabling more proactive and preventive care.

Support

  • Dedicated Care Navigators: Licensed mental health professionals who guide members through their care journey, discuss assessment results, and book appointments.
  • 24/7 Crisis Support Line: Instant, confidential support from licensed professionals available around the clock for immediate assistance.
  • Manager & Leader Resources: Support, training, and resources provided for managers and people leaders to foster a mentally healthy workplace.

Technical Specifications

Architecture
Cloud-native SaaS
Deployment
Cloud/SaaS
Authentication
SSO, Centralized IAM
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

AI/ML Stack

  • Machine Learning
  • NLP

Integrations

  • Benefits platforms
  • HRIS systems

Security & Compliance

Certifications: SOC 2 Type II, HIPAA, GDPR

Encryption: AES-256 at rest, TLS 1.2+ in transit (Industry Standard)

Pricing

Model
Employer-sponsored benefit, per employee/per member
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise
Contract Type
Annual
Free Trial
No (credit card required)

About Spring Health

Spring Health is a comprehensive mental health solution for employers and health plans. They use clinically-proven technology and world-class providers to deliver personalized mental healthcare, eliminating barriers to care for employees.

Founded: 2016 · Headquarters: New York, U.S. · Employees: 1,000+ · Private