ChangeEngine

AI-driven internal communication and employee journey orchestration platform

by ChangeEngine ยท Employee Engagement & Culture

Executive Summary

ChangeEngine is an AI-driven employee experience and internal communication platform designed for HR and communications teams to design, automate, and measure workforce messaging. By integrating directly with HRIS and identity systems, ChangeEngine orchestrates multi-channel communications across Slack, Microsoft Teams, email, SMS, and digital signage/print, ensuring critical announcements and targeted campaign messaging reach every employee cohort. The platform combines marketing automation techniques with people operations workflows. Key capabilities include ChangeEngine Listen for pulse surveys and sentiment feedback, journey automation for onboarding and lifecycle milestones, generative AI content assistance, and granular engagement analytics to track reach and readership across teams, locations, and roles.

Use Cases

  • Automating employee onboarding and lifecycle journey communications across multi-channel touchpoints
  • Orchestrating targeted company-wide and departmental communications via Slack, Teams, email, and SMS
  • Gathering continuous employee feedback and sentiment through pulse surveys and polls
  • Measuring internal comms reach, open rates, and click-through metrics across workforce demographics

Features

Visibility

  • Multi-Channel Orchestration: Distribute announcements across email, Slack, Microsoft Teams, SMS, and digital signage from a single dashboard.
  • Audience Segmentation: Target employee groups based on HRIS demographic fields, locations, teams, or tenure.

Intelligence

  • AI Copy & Layout Generation: Generate and refine message content and adapt design layouts for specific channels automatically.
  • Sentiment & Interaction Analytics: Monitor campaign performance, readership depth, and survey response sentiment over time.

Support

  • Dedicated Success Management: Strategic guidance and technical assistance for campaign setup and HRIS integration.

Technical Specifications

Architecture
Cloud-native SaaS platform combining HRIS integration connectors with multi-channel delivery engines and analytics
Deployment
SaaS
Authentication
SSO/SAML, OAuth
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

Integrations

  • Workday
  • Slack
  • Microsoft Teams
  • Jira

Security & Compliance

Certifications: SOC 2, ISO 27001, GDPR

Encryption: Data is encrypted in transit via TLS and at rest using AES-256 standard.

Pricing

Model
Modular subscription based on selected feature sets and employee count
Starting Price
Contact sales
Target Customer
Mid-Market,Enterprise
Contract Type
Annual
Free Trial
No