Culture Amp
The employee experience platform for data-informed people decisions.
Executive Summary
Culture Amp is a comprehensive HR and Recruiting platform that empowers HR, People & Culture teams, and managers to collect employee feedback, manage performance, and foster development at scale. It leverages surveys, people analytics, and AI-driven insights to identify engagement drivers, inclusion risks, and leadership opportunities. The platform translates feedback into prioritized action plans, manager enablement, and measurable improvements, leading to higher engagement, improved retention, and stronger manager effectiveness.
Use Cases
- Conducting comprehensive employee engagement surveys and pulse checks to gather feedback.
- Managing performance review cycles, 1-on-1s, and continuous feedback for high-performing teams.
- Developing personalized growth plans and career paths for employee development and retention.
- Identifying key drivers of employee engagement and potential inclusion risks within the organization.
- Translating employee feedback into actionable, prioritized plans for organizational improvement.
- Integrating people data with HRIS and other systems to automate workflows and deepen insights.
Features
Visibility
- Retention Insights: Provides data and analysis to understand drivers of employee retention and identify at-risk groups.
- DEI Survey & Analytics: Offers specialized surveys and analytics to assess and improve diversity, equity, and inclusion within the organization.
- AI-Powered Heat Maps: Visualizes feedback patterns across different teams and demographics, making it easy to pinpoint areas for action.
- Cross-Platform Data Insights: Combines engagement, performance, and demographic data for deeper, unified insights into the employee experience.
- Benchmarking: Compares employee engagement scores and other metrics against industry standards and a vast global dataset.
Intelligence
- AI Coach: Provides expert coaching and guided role-play to help managers handle complex conversations and situations.
- AI Comment Summaries: Automatically analyzes and summarizes open-ended feedback from surveys, identifying key themes and sentiment.
- Natural-Language Data Exploration: Allows HR teams to ask questions and surface answers from their people data using a natural language interface, reducing the need for complex queries.
- AI-Suggested Feedback Improvements: Assists managers in phrasing feedback to be clear, constructive, and impactful.
- People Science Research: Integrates insights from organizational psychology and data science to provide evidence-backed guidance and recommendations.
Support
- 24/5 Product Support: Offers product support five days a week to assist users with platform-related queries and issues.
- Dedicated Customer Success Coaches (CSM): Provides personalized guidance, configuration feedback, and training sessions for optimal platform utilization and strategic people initiatives.
- Support Center & Developer Documentation: Access to a comprehensive online knowledge base, resources, and API documentation for self-service and technical integration.
- Automated AI Agent: Initial support inquiries are handled by an automated AI agent for quick responses and efficient routing.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, Google, Email/Password
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- NLP
- Machine Learning
Integrations
- Workday
- BambooHR
- ADP
- UKG
- HiBob
- SAP SuccessFactors
- Microsoft Teams
- Slack
- Okta
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR
Encryption: AES-256 at rest, TLS 1.2+ in transit (implied by industry standards and data protection claims)
Data Residency:
Pricing
- Model
- Tiered subscription, custom enterprise
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual
- Free Trial
- No (credit card required)
About Culture Amp Pty Ltd
Culture Amp is an employee experience platform that helps organizations collect and analyze employee feedback through engagement, onboarding, and pulse surveys. It provides analytics, benchmarking, and actionable insights to improve company culture, employee development, and performance management.