GoCo Benefits Administration

Modern benefits administration and automated HR workflows for growing teams.

by GoCo.io · Compensation & Benefits

Executive Summary

GoCo Benefits Administration is a core module within GoCo's all-in-one HRIS platform that streamlines the entire benefits lifecycle—from open enrollment and new hire onboarding to life event changes and carrier deductions. The platform connects seamlessly with any existing insurance broker and carrier, eliminating manual paperwork and reducing administrative burden. Employees enjoy an intuitive self-service portal featuring guided enrollment, side-by-side plan comparisons, and automated deduction calculations. For HR teams, GoCo automates benefit reconciliation, payroll deduction sync, and ACA compliance reporting, ensuring data accuracy and compliance across all benefits offerings.

Use Cases

  • Managing annual open enrollment with automated workflows and guided employee self-service.
  • Syncing payroll deductions automatically with payroll providers upon benefits enrollment or changes.
  • Onboarding new hires with integrated benefits eligibility rules and digital document signing.
  • Tracking qualifying life events and managing carrier updates automatically.
  • Ensuring ACA compliance and generating required 1095-C/1094-C reporting.

Features

Visibility

  • Interactive Enrollment Experience: Step-by-step digital open enrollment wizard for employees with plan comparison matrices.
  • HR Benefits Hub: Central dashboard for managing plan setups, carrier connections, and employee life event requests.

Intelligence

  • Automated Deduction Engine: Calculates exact per-pay-period employee deductions based on complex rule matrices.
  • Discrepancy Detection: Identifies variances between carrier invoices and internal payroll deduction records.

Support

  • Dedicated HR Advisor: Access to assigned client support specialists for benefit platform configuration and troubleshooting.
  • Broker Collaboration Portal: Enables company insurance brokers to directly review and configure benefit plans within GoCo.

Technical Specifications

Architecture
Cloud-native multi-tenant SaaS architecture built with secure REST APIs and integration connectors
Deployment
SaaS
Authentication
SSO/SAML, MFA
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

Integrations

  • Zapier
  • Lever
  • 15Five
  • 360Learning
  • QuickBooks
  • ADP
  • Paylocity
  • Gusto
  • Slack
  • Google Workspace

Security & Compliance

Certifications: SOC 2 Type II

Encryption: AES-256 encryption at rest and TLS 1.2+ encryption in transit

Pricing

Model
Subscription per user/month base pricing
Starting Price
Contact sales (starts at approximately $5/user/month base)
Target Customer
SMB,Mid-Market
Contract Type
Annual
Free Trial
No (no credit card required)

Ratings & Reviews

G2: 4.7/5/5 · Capterra: 4.7/5/5