HealthEquity
Connect health and wealth for a brighter financial future.
Executive Summary
HealthEquity is a financial technology and business services company specializing in the administration of Health Savings Accounts (HSAs) and other Consumer-Directed Benefits (CDBs). It empowers employers, individuals, and benefits advisors to manage healthcare expenses with tax advantages, promoting long-term financial wellness. The platform differentiates itself through its comprehensive suite of integrated benefits, user-friendly experience, and a focus on connecting health and wealth to simplify benefits administration and empower informed healthcare decisions.
Use Cases
- HSA management and investment for future healthcare expenses.
- Flexible Spending Account (FSA) administration for current year medical and dependent care expenses.
- Health Reimbursement Arrangement (HRA) administration for employer-funded healthcare reimbursements.
- Commuter benefits management for pre-tax transit and parking expenses.
- COBRA administration for continuation of health coverage.
- Financial wellness and education for employees to optimize healthcare savings.
Features
Visibility
- Unified Dashboard: A single-view dashboard for members to manage accounts, track spending, and view claims status.
- Employer Analytics: Near real-time data and insights for employers on benefits program performance and cost trends.
- Advisor Reporting: Tools for benefits advisors to generate reports and view analytics across client accounts.
- Mobile Account Management: Full account management capabilities, including claims submission and payments, available via a mobile app.
Intelligence
- AI-Driven Investment Guidance: Algorithm-based recommendations and advisory tools to help members manage and grow their HSA investments.
- Personalized Education: Systematic engagement and educational resources to empower members to make informed healthcare and financial decisions.
- Cost-Effective Care Options: Tools like HealthEquity Navigator™ simplify healthcare spending decisions, promoting cost-effective care.
- Automated Claims and Payments: Streamlined and accelerated processing of claims and payments for efficiency.
Support
- 24/7 Onshore Member Services: Round-the-clock phone and chat support from dedicated onshore service teams.
- Comprehensive Help Center: A searchable library of how-to articles, user guides, and on-screen tutorials for self-service.
- Dedicated Client Success (Implied): Support for employers and advisors to optimize their benefits programs and integrations.
Technical Specifications
- Architecture
- Multi-tenant cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, MFA, API Key
- API Available
- Yes
- MCP Server
- No
AI/ML Stack
- NLP
- Machine Learning
Integrations
- ADP
- Workday
- UKG
- Paycom
Security & Compliance
Certifications: SOC 2 Type II, HIPAA, NIST CSF, SSAE-18
Encryption: AES-256 at rest, TLS 1.2+ in transit (industry-standard encryption).
Data Residency: United States
Pricing
- Model
- Custom enterprise, Per employee/account
- Starting Price
- Contact sales for employer solutions; individuals may have $0/month account fees.
- Target Customer
- SMB to Enterprise
- Contract Type
- Annual, Multi-year discounts available (Implied for enterprise)
- Free Trial
- No (credit card required)
About HealthEquity
HealthEquity is a financial technology and business services company that serves as a non-bank health savings trustee. They empower healthcare consumers by providing Health Savings Accounts (HSAs) and other consumer-directed benefits (CDBs) such as Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), and commuter benefits. Their target market includes individuals, employers, benefits advisors, and health and retirement plan providers.