Turn

AI-Powered Background Screening for High-Volume Hiring and Continuous Monitoring.

by Turn · Talent Acquisition & Recruiting

Executive Summary

Turn is an AI-powered background check platform designed for high-volume, hourly, shift-based, and gig economy hiring. It provides pre-employment screening, drug testing, and continuous monitoring to help employers screen, monitor, and protect their workforce efficiently and compliantly. The platform leverages AI to deliver faster, fairer, and more reliable checks, aiming to reduce costs and improve hiring efficiency and quality.

Use Cases

  • High-volume hiring for hourly and shift-based workers.
  • Pre-employment background checks for gig economy contractors.
  • Continuous post-hire monitoring for ongoing workforce compliance and risk management.
  • Drug testing as part of the hiring process.
  • MVR monitoring for drivers and roles requiring vehicle operation.
  • Streamlining hiring workflows and reducing time-to-hire.

Features

Visibility

  • Intuitive Partner Dashboard: Centralized view for managing all screening activities, statuses, enrollments, and packages with advanced filters.
  • Real-time Continuous Monitoring Alerts: Receive near real-time notifications for new reportable criminal activity or MVR incidents post-hire.
  • Bulk CSV Export: Ability to export large volumes of screening data for further analysis or record-keeping.
  • Candidate Progress Tracking: Monitor the status of each candidate's background check process with total visibility.

Intelligence

  • AI-Powered Background Checks: Leverages AI for faster, fairer, and more reliable screening results.
  • ClarifAI Charge Interpretation: AI-driven tool that decodes complex charges into simple language for clearer, faster decision-making.
  • AI Assistant for Compliance: Provides instant, AI-driven answers regarding screening processes, FCRA compliance, and platform usage.
  • Automated Pre-Adverse Action Workflows: Streamlines the compliance-driven process for handling potentially disqualifying background check results.

Support

  • Multi-channel Customer Support: Offers phone, chat, and email support for both employers and candidates in English and Spanish.
  • On-Demand Background Check Expert (AI Assistant): An in-dashboard AI assistant provides immediate answers to screening and compliance questions.

Technical Specifications

Architecture
Cloud-native, AI-powered, API-first platform
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA (Standard for enterprise SaaS)
API Available
Yes
MCP Server
No

AI/ML Stack

  • Machine Learning
  • Natural Language Processing

Integrations

  • ATS platforms
  • HRIS systems

Security & Compliance

Certifications: SOC 2 Type II

Encryption: AES-256 at rest, TLS 1.2+ in transit (Advanced end-to-end encryption is used to protect all data accessed, sent, or stored).

Pricing

Model
Tiered subscription, Custom enterprise
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise (High-volume employers, gig economy, talent platforms, agencies)
Contract Type
Annual (Common for B2B SaaS)
Free Trial
No (credit card required)

About Turn

Turn provides instant background checks and employment verification for high-volume hiring.

Founded: 2018 · Headquarters: Los Angeles, California, USA · Employees: 50-100 · Private