Workable

Redefining HR with intelligent tools to streamline hiring and employee management.

by Workable · Talent Acquisition & Recruiting

Executive Summary

Workable is a cloud-based HR and recruiting platform designed to streamline the entire hiring journey from job posting to onboarding and employee management. It serves companies of all sizes, from startups to enterprises, by combining applicant tracking, AI-powered candidate sourcing, and core HR functionalities. The platform offers significant value by automating tasks, enhancing candidate experience, and providing data-driven insights to improve hiring efficiency and compliance. Its differentiation lies in its comprehensive AI capabilities, extensive integrations, and user-friendly design that simplifies complex HR processes.

Use Cases

  • Streamlining end-to-end recruitment process from job posting to hiring.
  • Automating candidate sourcing and screening using AI to find best-fit talent.
  • Managing employee data, time off, and performance reviews in a centralized platform.
  • Ensuring compliance with global data privacy regulations like GDPR and CCPA.
  • Improving hiring team collaboration and communication through shared candidate profiles and feedback.
  • Generating data-driven reports and analytics to optimize hiring strategies and HR operations.

Features

Visibility

  • Report Center: Provides detailed reporting tools with pre-built and custom reports for recruiting and HR, including hiring metrics, candidate sources, and employee data.
  • Customizable Hiring Pipelines: Allows tailoring the hiring process with custom stages, profiles, and permissions, offering clear visibility into candidate progression.
  • Activity Logs & Audit Trails: Tracks all changes and activities within the platform, providing a transparent record of actions taken on candidate and employee profiles.
  • Candidate Hashtagging: Enables tagging candidates with characteristics for easy search and retrieval, even after disqualification, improving talent pool visibility.

Intelligence

  • AI-Powered Candidate Sourcing: Identifies and sources suitable passive candidates from a database of over 400 million profiles and automatically resurfaces relevant talent from existing databases.
  • AI-Assisted Applicant Screening: Matches candidates to job requirements using semantic analysis, highlights skill/experience matches, and can anonymize resumes to reduce bias.
  • AI Content Generation: Drafts job descriptions, interview kits, scorecards, and personalized candidate emails, including salary band proposals.
  • Automated Workflows: Automates tasks like sending interview invites, moving candidates through stages, and managing notifications.

Support

  • 24/7 Email Support: Provides round-the-clock support for email inquiries with a first response within 3 hours during business hours.
  • Live Chat/Phone Support: Live support is available during regular business hours (Monday to Friday, 3:00 am to 5:00 pm ET / 7:00 am to 9:00 pm GMT) and phone support for urgent issues when available.
  • Extensive Learning Resources: Offers a comprehensive knowledge base with video tutorials, articles, courses, and in-product help center links.
  • Dedicated Account Manager: Available for certain plans, providing personalized assistance and strategic guidance.

Technical Specifications

Architecture
Cloud-native SaaS
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA (implied by enterprise-grade security)
API Available
Yes
MCP Server
No

Infrastructure

  • Google Cloud Platform
  • AWS

AI/ML Stack

  • NLP
  • Machine Learning

Integrations

  • LinkedIn
  • Indeed
  • Google
  • Slack
  • Microsoft Teams
  • HRIS systems

Security & Compliance

Certifications: SOC 2 Type II, ISO 27001, ISO 27017, SOC 3, GDPR, CCPA

Encryption: AES-256 at rest, TLS 1.3 in transit (implied by enterprise-grade security and certifications)

Pricing

Model
Per employee/month (for HR features), Per active job/month (for recruiting features), Tiered subscription
Starting Price
Starter plan from $169/month (up to 20 employees, 2 active jobs); Standard plan from $279/month (up to 20 employees, unlimited jobs); Premium plan from $599/month (up to 20 employees, unlimited jobs, annual payment required). Pricing scales with headcount.
Target Customer
SMB to Enterprise
Contract Type
Monthly available for Starter/Standard, Annual required for Premium. Multi-year discounts may be available for enterprise plans.
Free Trial
Yes, 15 days (credit card required)

About Workable

Workable is an all-in-one HR platform designed to streamline recruitment and employee management for businesses of all sizes. It offers AI-powered candidate sourcing, automated workflows, and collaborative hiring tools, alongside features for employee data, time off, and payroll integration.

Founded: 2012 · Headquarters: Boston, USA · Employees: 1000+ · Private