HappyRobot AI Platform

AI workers that automate high-volume voice, messaging, and operational workflows.

by HappyRobot ยท Analytics & Workforce Planning

Executive Summary

HappyRobot AI Platform enables enterprise teams to build and deploy autonomous AI workers across voice, SMS, email, and chat. Designed to eliminate operational bottlenecks and address workforce capacity constraints, HappyRobot operates across existing business software to run end-to-end workflows without requiring human intervention for routine communications. In HR and workforce operations, HappyRobot AI workers handle candidate screening, interview scheduling, shift confirmations, employee onboarding, and exit interviews. The platform combines real-time streaming speech-to-text, custom language models, and multi-channel orchestration while maintaining strict enterprise compliance including SOC 2 Type II, GDPR, and HIPAA.

Use Cases

  • Candidate screening and automated interview scheduling via voice, SMS, and WhatsApp
  • Shift confirmation and high-volume workforce dispatch management
  • Automated employee onboarding workflows and credential gathering
  • Exit interview voice/text outreach and operational sentiment analysis

Technical Specifications

Architecture
Cloud-native microservices architecture supporting real-time streaming audio processing and bi-directional system integration.
Deployment
SaaS
Authentication
SSO/SAML, OAuth/OIDC, MFA
API Available
Yes
MCP Server
No

Infrastructure

  • AWS
  • GCP

AI/ML Stack

  • Deepgram Nova-3
  • OpenAI
  • Custom LLMs
  • Real-time TTS/STT

Integrations

  • Salesforce
  • HubSpot
  • Zendesk
  • ServiceNow
  • Snowflake
  • Google Sheets
  • Slack
  • Gmail
  • Transport Pro
  • DAT
  • Truckstop

Security & Compliance

Certifications: SOC 2 Type II, GDPR, HIPAA, EU AI Act Compliant, NIST CSF

Encryption: TLS 1.3 encryption in transit and AES-256 encryption at rest

Pricing

Model
Usage-based streaming and enterprise subscription
Starting Price
Starting at $0.0048/min for Nova-3 streaming
Target Customer
Mid-Market,Enterprise
Contract Type
Annual or usage-based pricing
Free Trial
No