Helpjuice Chrome Extension

Access your knowledge base and create articles from any webpage instantly.

by Helpjuice · Knowledge Base & Self-Service

Executive Summary

The Helpjuice Chrome Extension is a powerful tool designed to enhance productivity for customer support teams and content creators. It provides instant access to an organization's Helpjuice knowledge base directly from the browser, allowing users to quickly search for and retrieve relevant articles without leaving their current workflow. Beyond access, the extension empowers users to transform any webpage content into new knowledge base articles with ease. This capability streamlines the content creation process, enabling rapid documentation of information found online or within internal systems, ensuring the knowledge base remains current and comprehensive.

Use Cases

  • Quickly find and share knowledge base articles while browsing customer issues or internal documents.
  • Instantly capture information from external websites or internal tools to create new knowledge base articles.
  • Update existing knowledge base articles by pulling in new information directly from a webpage.
  • Empower support agents to contribute to the knowledge base without switching applications.

Features

Visibility

  • Quick Knowledge Base Access: Allows users to quickly search and view articles from their Helpjuice knowledge base directly within their browser.
  • Webpage to Article Conversion: Enables users to select content from any webpage and instantly convert it into a new or updated knowledge base article.

Technical Specifications

Deployment
SaaS
API Available
Yes
MCP Server
Yes

Integrations

  • ShipStation
  • Shopify
  • WooCommerce
  • Zapier

Security & Compliance

Certifications: GDPR

Pricing

Model
Fixed pricing
Starting Price
Contact sales

About Helpjuice

Helpjuice is a knowledge management platform that enables organizations to efficiently create, organize, and retrieve information, offering both internal and external knowledge base solutions. Trusted by companies like Amazon and the US Government, it provides powerful and simple tools, including AI-powered search, content creation, and chatbots, to enhance customer support and boost team productivity.

Founded: 2011 · Headquarters: Miami, FL, United States · Employees: 11-50 · Private