Zoho Commerce
Build online stores, manage sales, track inventory, and process payments seamlessly.
Executive Summary
Zoho Commerce is a comprehensive e-commerce platform designed to empower businesses to create, manage, and grow their online stores. It provides all the essential tools needed, from website building and product catalog management to secure order processing, payment handling, and efficient shipping management. The platform aims to simplify the complexities of online retail, allowing users to focus on marketing their brand and expanding their customer base. Key features include advanced inventory tracking, which is seamlessly integrated with Zoho Inventory for unified management of both online and offline sales. This integration ensures real-time stock level updates and streamlined operations. Zoho Commerce offers a user-friendly interface for product listings, automated inventory adjustments, and the flexibility for manual stock control, ensuring a hassle-free experience for businesses of all sizes. As part of the Zoho ecosystem, Zoho Commerce benefits from Zoho's robust security and compliance standards, including SOC 2 Type 2 and ISO 27001 certifications, and GDPR compliance. It leverages a RESTful API architecture for extensibility and integration, making it a powerful solution for businesses looking to establish a strong online presence.
Use Cases
- Building a new online store from scratch with customizable templates and design tools.
- Managing product listings, descriptions, images, and variants for an e-commerce business.
- Processing online orders, accepting secure payments, and managing shipping logistics.
- Streamlining inventory management by integrating online sales with Zoho Inventory for real-time stock tracking.
- Marketing products and brands through an integrated e-commerce platform.
Features
Visibility
- Storefront Customization: Tools to design and customize the look and feel of the online store without coding.
- Product Catalog Management: Features for adding, editing, and organizing products with detailed descriptions, images, and variants.
- Order Management: Dashboard to view, track, and manage all incoming orders, including status updates and fulfillment.
- Inventory Tracking: Real-time visibility into stock levels, product availability, and automated inventory adjustments.
Technical Specifications
- Architecture
- RESTful API architecture
- Deployment
- SaaS
- Authentication
- SSO/SAML, OAuth/OIDC, MFA
- API Available
- Yes
Infrastructure
- AWS
- Zoho Data Centers
Integrations
- Zoho Inventory
Security & Compliance
Certifications: SOC 2 Type 2, ISO 27001
Encryption: All access tokens like login credentials and passwords are encrypted at rest.
Pricing
- Model
- Subscription
- Starting Price
- Starting from $20/month (billed annually)
- Target Customer
- SMB,Mid-Market
- Contract Type
- Annual, Monthly
- Free Trial
- Yes
About Zoho Inventory
Zoho Corporation is an Indian multinational technology company that develops a comprehensive suite of cloud-based business software, encompassing workplace productivity, collaboration, customer relationship management (CRM), and various business management tools. The company is known for its extensive portfolio of over 55 products, designed to help businesses of all sizes streamline operations and enhance efficiency.