commercetools InStore
Empower store associates with flexible tools for in-person sales, payments, and order management.
Executive Summary
commercetools InStore is a flexible solution designed to empower commercetools Composable Commerce customers to operate efficiently in physical, shopper-present environments. It provides store associates with the tools needed to manage in-person sales, accept various payment types including card-present credit/debit, gift cards, and cash, and process delivery orders all within a single transaction. The solution integrates seamlessly with a Composable Commerce Project and can be extended with retailer-hosted components and third-party integrations. InStore allows for comprehensive payment ecosystem management and offers features like issuing refunds and managing returns, enhancing the overall in-store customer experience.
Use Cases
- Process in-person sales and place delivery orders in a single transaction
- Accept various payment methods including card-present credit/debit, gift cards, and cash
- Manage the payment ecosystem for physical stores
- Issue refunds and process returns for in-store purchases
- Integrate with existing Composable Commerce projects and third-party systems
Features
Visibility
- InStore Colleague App: Intuitive application for store associates to manage sales, payments, and orders in physical environments.
- InStore Center: Centralized administration interface for configuring and managing InStore features and parameters.
Technical Specifications
- Architecture
- Cloud-native, API-first architecture, integrating with a Composable Commerce Project; all InStore components (POS, APIs, Center) are commercetools-hosted.
- Deployment
- SaaS (fully hosted by commercetools)
- API Available
- Yes
Pricing
- Target Customer
- Enterprise
About commercetools
commercetools is a global commerce company and the market leader in composable commerce. It provides an AI-first digital commerce platform designed for enterprise growth, enabling businesses to flexibly customize, tailor, and scale their operations across every channel.
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