DEAR B2B Portal
Empower B2B customers to browse catalogs, place orders, and manage accounts directly online.
Executive Summary
The DEAR B2B Portal, part of Cin7 Core, provides an online self-service platform for businesses to offer their products to wholesale customers. It enables customers to browse product catalogs, view real-time inventory, place orders, and manage their account information directly. This streamlines the ordering process, reduces manual data entry for both the seller and buyer, and improves customer satisfaction by providing 24/7 access to ordering and account management. The portal integrates seamlessly with Cin7's core inventory management system, ensuring that product information, pricing, and stock levels are always up-to-date. It supports various pricing tiers, customer-specific catalogs, and payment options, making it a flexible solution for diverse wholesale operations. By automating order capture and management, businesses can focus on growth and operational efficiency.
Use Cases
- Allowing wholesale customers to place orders directly online, reducing manual order entry.
- Providing customers with access to real-time product catalogs and inventory levels.
- Enabling customers to view their order history, account details, and reorder past purchases.
- Offering customer-specific pricing and product assortments through a personalized portal.
- Streamlining the B2B sales process for manufacturers, wholesalers, and distributors.
Features
Visibility
- Real-time Inventory Visibility: Customers can view current stock levels directly within the portal.
- Customer-Specific Catalogs: Display tailored product assortments and pricing based on customer groups.
- Order History & Tracking: Customers can access their past orders, reorder, and track current shipments.
Support
- Online Support Resources: Access to helpful articles and a community forum for self-service support.
- Direct Support Chat: Ability to chat directly with the support team for assistance.
Technical Specifications
- Architecture
- Cloud-based SaaS
- Deployment
- SaaS
- API Available
- Yes
Integrations
- Easy Insight
- TrueCommerce
- Crossfire EDI
- EDI
- 3PL
Pricing
- Starting Price
- Contact sales
- Target Customer
- SMB,Mid-Market
About DEAR
DEAR Systems, now known as Cin7 Core, is a cloud-based inventory management and ERP system. It helps businesses across retail, wholesale, e-commerce, and manufacturing manage stock levels, orders, and accounting, providing real-time inventory visibility and streamlining operations.
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