Live Shopping App

Engage customers with live-stream shopping events, promote products, and boost sales directly on your storefront.

by VTEX · E-commerce Platform

Executive Summary

The VTEX Live Shopping App enables businesses to host interactive live-stream events directly on their e-commerce storefronts. This application allows merchants to showcase product collections, engage with customers in real-time through live chat, and provide an immersive shopping experience. It's designed to increase sales, enhance user engagement, and allow consumers to interact with product experts and influencers. The app supports the creation and management of live events, offering features for effective event promotion and real-time interaction. It's available for brands and retailers using VTEX's digital commerce platform, and notably, it's also fully functional for those using other digital commerce platforms, extending its reach and utility. This flexibility helps businesses leverage live commerce to boost their omnichannel strategy.

Use Cases

  • Promote product collections through live streams with interactive demonstrations.
  • Host interactive Q&A sessions with product experts or influencers to build trust.
  • Drive real-time sales and conversions during live shopping events.
  • Enhance customer engagement and foster community building around products.
  • Launch new products with engaging, interactive live unveilings.

Features

Visibility

  • Storefront Live Stream: Embed live shopping events directly onto the e-commerce website for seamless customer access.
  • Real-time Live Chat: Enable interactive communication between customers, hosts, and influencers during live events.
  • Event Management Interface: Tools for scheduling, configuring, and monitoring live shopping events.

Technical Specifications

Architecture
Cloud-native, API-first architecture, designed for seamless integration with the VTEX platform and other digital commerce systems.
Deployment
SaaS
Authentication
SSO/SAML, OAuth/OIDC, MFA
API Available
Yes

Security & Compliance

Certifications: ISO 27001, SOC 1 Type II, SOC 2 Type II

Encryption: Data encrypted in transit and at rest using industry-standard protocols.

Pricing

Model
Subscription-based (via VTEX App Store)
Starting Price
Contact sales
Target Customer
Mid-Market,Enterprise

About VTEX

VTEX is a global digital commerce platform that provides brands, retailers, and manufacturers with a composable and complete commerce suite. It offers solutions to innovate, test, and grow without complexity, helping businesses modernize their stack and reduce maintenance costs.

Founded: 2000 · Headquarters: Rio de Janeiro, Brazil · Employees: 1000+ · Public