SAP Commerce Cloud

Deliver outstanding customer buying experiences that convert visitors to clients.

by SAP · E-commerce Platform

Executive Summary

SAP Commerce Cloud is an enterprise e-commerce platform designed to deliver outstanding customer buying experiences. It focuses on converting visitors into loyal customers by providing comprehensive, unified commerce capabilities across all channels, from initial engagement to post-purchase loyalty. The solution leverages AI-driven discovery to capture demand and offers robust features for product catalog management, flexible pricing, targeted promotions, and diverse payment options. It aims to streamline the entire customer journey, ensuring consistent and exceptional experiences across web, mobile, and in-store touchpoints. As part of the SAP ecosystem, SAP Commerce Cloud offers ready-to-go integrations and a composable architecture, allowing businesses to adapt and scale their e-commerce operations efficiently. The platform adheres to high standards of security and compliance, providing contractual assurances for data protection and privacy.

Use Cases

  • Delivering unified, omnichannel commerce experiences for B2B and B2C customers.
  • Managing extensive product catalogs, complex product variants, pricing, and promotions across various sales channels.
  • Optimizing payment processing and checkout flows to improve conversion rates and customer satisfaction.
  • Leveraging AI for personalized product discovery, intelligent search, and recommendations to enhance customer engagement.
  • Integrating with other SAP and third-party systems for seamless order management, customer relationship management, and supply chain operations.

Features

Visibility

  • Unified Commerce Experiences: Deliver consistent and seamless buying experiences across all customer touchpoints, including web, mobile, and in-store.
  • Product Catalog Management: Manage extensive product catalogs, including complex product variants, rich media, and detailed product information.
  • Pricing, Promotions, and Payments: Implement flexible pricing strategies, create targeted promotions, and support diverse payment options for global markets.

Intelligence

  • AI-Driven Discovery: Leverage artificial intelligence to power intelligent search, personalized recommendations, and dynamic content for enhanced customer engagement.
  • Intelligent Product Recommendation Integration: Integrate with SAP Intelligent Product Recommendation for advanced cross-selling and up-selling capabilities.

Technical Specifications

Deployment
SaaS
API Available
Yes

Infrastructure

  • SAP Cloud

Integrations

  • SAP Variant Configuration and Pricing
  • SAP Intelligent Product Recommendation

Security & Compliance

Certifications: SOC 1, SOC 2

Pricing

Model
Subscription-based
Starting Price
Contact sales
Target Customer
Enterprise

About SAP

SAP SE is a global market leader in enterprise application software, providing cloud and on-premise solutions for business operations. As a leading business AI company, SAP offers a comprehensive suite of applications spanning ERP, HCM, analytics, and more, leveraging AI, automation, and multi-cloud flexibility to help organizations manage their full employee lifecycle and optimize operations.

Founded: 1972 · Headquarters: Walldorf, Germany · Employees: 10,001+ · Public

Alternatives to SAP Commerce Cloud

  • Shopify by Shopify — The all-in-one commerce platform to start, run, and grow your business.
  • Shopify Plus by Shopify — Enterprise e-commerce platform for high-growth and large-scale businesses.
  • Social Commerce Solution by sprout social — Integrate social media into your sales funnel for instant selling and faster customer service.
  • Spotlight AI by Linnworks — AI-powered insights and automation for optimized e-commerce operations.
  • Squarespace Commerce by Squarespace — Build a beautiful online store, sell anything, and manage your business with ease.
  • Squarespace Enterprise by Squarespace — Custom website solutions and dedicated support for large businesses and teams.
  • Squarespace Platform by Squarespace — All-in-one platform for building websites, online stores, and managing your digital presence.
  • TaxCloud API by TaxCloud — Automate U.S. sales tax compliance with real-time calculations, exemptions, and scalable product mapping.

Keep researching