Totango
About Totango
Totango, founded in 2010, is a customer success software company that merged with Catalyst Software in February 2024 to form a customer revenue optimization powerhouse. The company offers a Customer Growth platform, including its AI-powered Customer Intelligence Engine, Unison, and Catalyst, a dedicated tool for revenue teams, to help businesses retain and grow their customer base. Totango specializes in customer-led growth by integrating customer data to monitor health changes, foster proactive engagement, and drive predictable revenue.
Company Details
- Website
- https://www.totango.com
- Funding
- Series D
- Total Raised
- $149M
- https://www.linkedin.com/company/totango
- GitHub
- https://github.com/totango
Specializations
- Customer Success
- Customer-led Growth
- Customer Revenue Optimization
- AI-powered Insights
- Customer Engagement
Products & Solutions (4)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Catalyst | sales | Revenue Intelligence & Forecasting | Unify GTM teams to drive recurring revenue growth by identifying expansion and upsell opportunities. |
| SuccessBLOCs | customer-support | Customer Success | Pre-built, no-code customer success program templates for optimizing customer journeys. |
| Totango | customer-support | Customer Success | Turn customer outcomes into customer growth and retention. |
| Unison AI | customer-support | Customer Success | AI-powered churn intelligence to rapidly detect customer risk and reduce churn. |
Notable Customers
- SAP
- GitHub
- Zoom
- Schneider Electric
- Dynatrace
- Hewlett Packard Enterprise
- Waystar