Call Recording Software for Sales Teams

Capture 100% of sales calls in Salesforce for actionable feedback and AI-driven coaching.

by Revenue.io · Conversation Intelligence

Call Recording Software for Sales Teams screenshot

Executive Summary

Revenue.io's Call Recording Software for Sales Teams is designed to capture 100% of sales call recordings directly within Salesforce, providing sales organizations with complete visibility into conversations. This deep integration ensures that Salesforce remains the single system of record, eliminating shadow CRMs by automatically logging every call, email, and activity. The platform goes beyond simple recording, leveraging AI to analyze conversations, deliver real-time prompts, and provide actionable feedback and coaching insights to sales representatives. This empowers reps to improve performance and managers to offer personalized guidance based on comprehensive data. Revenue.io prioritizes data protection and compliance, adhering to industry-leading safeguards and regulations such as HIPAA, TCPA, GDPR, CCPA, CPRA, and SOC 2. This commitment ensures data integrity and helps teams maintain compliance across all sales activities.

Use Cases

  • Providing actionable feedback to sales reps
  • Gaining full visibility into sales conversations
  • Delivering AI-driven coaching and real-time assistance
  • Ensuring compliance with industry regulations and data integrity
  • Eliminating shadow CRMs by centralizing sales activity data in Salesforce

Features

Visibility

  • 100% Call Capture: Automatically captures 100% of sales call recordings.
  • Salesforce CRM Sync: Syncs all call recordings and activities directly into Salesforce CRM for a single system of record.
  • Automated Activity Tracking: Captures every call, email, and activity in Salesforce automatically.

Intelligence

  • AI-Driven Coaching: Provides AI-driven coaching, real-time prompts, and rep assistance during live sales calls.
  • Actionable Conversation Feedback: Delivers actionable feedback to reps based on comprehensive conversation analysis.
  • Customer Insights: Offers insights into customer needs and past communications to personalize interactions and improve outcomes.

Technical Specifications

Deployment
SaaS
Authentication
SSO/SAML
API Available
Yes

AI/ML Stack

  • ConversationAI

Integrations

  • Salesforce
  • Microsoft Teams
  • Microsoft Exchange
  • Google
  • Zoom

Security & Compliance

Certifications: SOC 2

Pricing

Starting Price
Contact sales
Target Customer
SMB,Mid-Market,Enterprise
Free Trial
No

About Revenue.io

Revenue.io is an AI-driven sales engagement and revenue intelligence platform that empowers sales, marketing, and customer success teams with real-time guidance, automation, and data-driven insights to optimize revenue operations. Integrated with Salesforce, it offers tools like Revenue AI, conversation intelligence, and performance analytics to enhance productivity and customer experiences.

Founded: 2012 · Headquarters: Los Angeles, CA, United States · Employees: 51-200 · Private

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