Conversation Intelligence

AI-powered conversation intelligence for sales teams to analyze calls, buyer sentiment, and engagement.

by Aviso · Conversation Intelligence

Executive Summary

Aviso Conversation Intelligence is an advanced AI platform designed for sales teams. It records and transcribes sales conversations across various channels, including calls, emails, and CRM data. The core purpose is to provide deep insights into buyer sentiment, identify key topics discussed, and measure engagement levels. By leveraging emotion and sentiment analysis, Aviso helps sales professionals understand true buyer intent, enabling them to prioritize deals effectively and improve their sales strategies. It acts as a comprehensive tool for sales enablement, ensuring teams have the intelligence needed to identify at-risk deals and optimize their pipeline. As part of Aviso's broader end-to-end AI Revenue Platform, Conversation Intelligence integrates seamlessly with leading CRMs like Salesforce and Microsoft Dynamics, email providers, calendars, and conferencing systems. This integration allows for a unified view of deal intelligence and forecasting, helping organizations drive revenue growth and mitigate risk.

Use Cases

  • Analyzing buyer sentiment and intent to prioritize deals.
  • Coaching and enabling sales reps based on conversation insights.
  • Identifying key topics and trends in sales conversations.
  • Improving sales forecasting accuracy by understanding deal health.
  • Capturing and transcribing sales calls and meetings for review.

Features

Visibility

  • Buyer Sentiment Analysis: Visualize and track buyer emotions and sentiment throughout sales conversations.
  • Key Topic Identification: Identify and track recurring topics, keywords, and discussion points across calls.
  • Engagement Level Tracking: Monitor and analyze engagement levels of participants during sales interactions.

Intelligence

  • AI-Powered Transcription: Accurate, real-time transcription of sales calls and meetings.
  • Deal Risk Identification: Proactively identify deals at risk based on conversation insights and sentiment.
  • Sales Coaching Recommendations: Provide data-driven coaching suggestions to improve sales rep performance.
  • Top Performer Cloning: Analyze top sales reps' conversations to identify and replicate winning strategies.

Technical Specifications

Deployment
SaaS
API Available
Yes

Infrastructure

  • AWS

Integrations

  • Gmail
  • Gong
  • Microsoft Dynamics
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce
  • Hubspot

Security & Compliance

Certifications: GDPR, SOC 2, ISO 27001, PCI DSS Service Provider Level 1

Pricing

Model
Per-user plans
Starting Price
Contact sales
Target Customer
Mid-Market,Enterprise
Free Trial
No

About Aviso

Aviso provides AI-powered revenue intelligence and sales forecasting software for enterprises. The platform uses machine learning to predict revenue outcomes and guide sales teams.

Founded: 2012 · Headquarters: Redwood City, United States · Employees: 201-500 · Private