OpenWidget
A free website widget for customizing and enhancing websites.
Executive Summary
OpenWidget is a free, customizable website widget provided by LiveChat, designed to enhance website functionalities and user engagement. It allows website owners to easily integrate various features, such as communication tools or visitor tracking, directly into their sites without extensive coding. The widget aims to improve the overall user experience and provide valuable interaction points for website visitors. As part of the LiveChat ecosystem, OpenWidget benefits from the robust infrastructure and security standards of its parent company. It offers flexibility in design and functionality, enabling businesses of all sizes—from SMBs to enterprises—to tailor their online presence. While OpenWidget itself is free, it can serve as an entry point to more advanced features offered by LiveChat's paid plans.
Use Cases
- Adding interactive elements to a website
- Customizing website appearance and functionality
- Enhancing customer engagement on web pages
- Integrating communication features into a website
Features
Visibility
- Visual Customization: Tailor the widget's appearance, colors, and layout to seamlessly match your website's branding.
- Functionality Configuration: Enable or disable various features and set up specific behaviors for the widget.
Intelligence
- Visitor Tracking: Monitor website visitor activity and interactions with the widget to understand user journeys.
- Text Intelligence Integration: Connects with LiveChat's AI for basic text analysis and interaction insights.
Technical Specifications
- Architecture
- SaaS-based, cloud-native architecture with a client-side JavaScript widget for website integration.
- Deployment
- SaaS
- API Available
- Yes
Integrations
- Google Analytics
- 1CRM
Security & Compliance
Certifications: GDPR, HIPAA, Privacy Shield, CSA STAR, SOC 2
Encryption: Data is secured with industry-standard encryption protocols for both data in transit and at rest.
Pricing
- Model
- Freemium
- Starting Price
- Free
- Target Customer
- SMB,Mid-Market,Enterprise
- Contract Type
- Free
- Free Trial
- Yes, Unlimited (no credit card required)
About livechat
LiveChat is a public SaaS company that provides an AI-powered customer service platform, offering live chat, helpdesk, chatbot, knowledge base, and website widget solutions to help businesses engage website visitors, automate support, and improve customer satisfaction in real time.