Acoustic Connect
Orchestrate personalized customer journeys across channels with real-time data activation.
Executive Summary
Acoustic Connect is a comprehensive customer engagement platform designed for modern lifecycle marketing, empowering direct-to-consumer brands to achieve a competitive edge. It enables marketers to listen to consumer signals, predict intent, and orchestrate highly personalized journeys across a multitude of channels, including email, SMS, WhatsApp, and mobile push. The platform leverages AI-powered personalization and built-in real-time insights to activate customer data efficiently, driving conversions and fostering long-term loyalty without the need for complex data integration or reliance on IT teams. Acoustic Connect provides streamlined workflows and a secure data architecture, allowing marketing teams to adapt campaigns to real-time behaviors and deliver ideal customer experiences.
Use Cases
- Orchestrate personalized customer journeys across email, SMS, WhatsApp, and mobile push.
- Build AI-powered personalized marketing campaigns that adapt to real-time behaviors.
- Activate customer data in real-time to predict intent and drive conversions.
- Integrate and automate marketing efforts across various systems using robust APIs.
- Track marketing performance and gain insights without complex data stitching.
Features
Visibility
- Real-time Insights: Act on intent in real time to drive more conversions — without stitching data or switching tools.
- Easy Campaign Management: Facilitates quick campaign management and enhances productivity effortlessly.
Intelligence
- AI-powered Personalization: Build campaigns that your customers will love with AI-powered personalization and easy-to-use email marketing tools.
- Predictive Intent: Hear consumer signals and predict intent to orchestrate personalized journeys.
- Real-time Data Activation: Activate customer data without relying on IT, adapting to real-time behaviors.
Support
- Premium Upgrade Onboarding: Consulting services to enable existing Campaign Customers on the new Connect platform.
- Managed Services: Provides up to 150 hours of remotely delivered Managed Services per annum.
Technical Specifications
- Architecture
- Built on Snowflake
- Deployment
- SaaS
- API Available
- Yes
Infrastructure
- Snowflake
Integrations
- Shopify
Security & Compliance
Certifications: SOC 2, ISO 27001/17/18, GDPR, CCPA, CAN-SPAM
Encryption: Strong encryption, access controls, and 24/7 monitoring
Pricing
- Model
- Volume-based licensing with additional setup and onboarding fees.
- Starting Price
- Contact sales
- Target Customer
- Mid-Market,Enterprise
- Free Trial
- No
About Acoustic Campaign
Acoustic is a global marketing cloud provider offering SaaS solutions for email marketing, campaign orchestration, analytics, and customer experience management. The company helps brands execute data-driven marketing and personalization across channels.
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