TriNet
Your all-in-one HR solution for payroll, benefits, and compliance.
Executive Summary
TriNet provides comprehensive HR solutions, combining technology with managed HR services to empower small and mid-sized businesses (SMBs). It helps organizations streamline payroll, administer benefits, and ensure compliance with federal, state, and local regulations. The platform is utilized by business owners, HR leaders, and finance teams, offering self-service capabilities for employees. Key business values include significant time savings, enhanced access to competitive benefits, reduced HR operational burdens, and mitigated compliance risks through expert guidance and automated processes.
Use Cases
- Comprehensive payroll processing, including tax filing, direct deposit, and garnishments.
- Administering competitive benefits packages, including health, dental, vision, and 401(k) plans.
- Ensuring federal, state, and local HR compliance and mitigating employment-related risks.
- Streamlining employee onboarding, offboarding, and ongoing employee management.
- Tracking time and attendance, managing leave requests, and automating time-off policies.
- Providing workforce analytics and reporting for strategic HR decision-making.
Features
Visibility
- Business Intelligence Reporting: Provides reporting tools to monitor organizational health, including compensation summaries, equal opportunity statistics, and turnover rates.
- Workforce Data Visualization: Offers charts, graphs, and dashboards to visualize key workforce data and trends.
- Dynamic Dashboard (Coming Soon): A personalized entry point to the platform, designed to deliver relevant information and content when needed, simplifying inquiries and tasks.
Intelligence
- Personal Health Assistant: An AI-powered virtual assistant (powered by Healthee) that helps employees navigate healthcare benefits, understand coverage, costs, and find in-network providers 24/7.
- TriNet Assistant (Coming Soon): An AI-powered conversational interface designed to provide quick, personalized answers and assist with task execution based on TriNet's expertise and data.
- Automated HR Workflows: Intuitive tools to automate routine HR processes such as time tracking, leave requests, and new hire onboarding, reducing manual effort.
- Compliance Monitoring: Monitors tax law changes and regulatory updates to help businesses stay compliant across federal, state, and local requirements.
Support
- Connect 360 Platform: A centralized platform for accessing HR, payroll, and benefits information, and connecting with experts for advice on various HR aspects.
- HR Advisory Desk: Access to HR professionals for guidance on payroll, benefits, compliance, and employee relations.
- Multi-Channel Support: Support available via phone, email, and live chat.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, MFA, Role-Based Access Control
- API Available
- Yes
- MCP Server
- No
Infrastructure
- Azure
- AWS
- GCP
AI/ML Stack
- NLP
- Machine Learning
Integrations
- Time & attendance systems
- Accounting/GL export
- Benefits carriers and enrollment feeds
- Background check / onboarding services (varies)
Security & Compliance
Certifications: SOC 2 Type II, ESAC Accreditation
Encryption: AES-256 at rest, TLS 1.2+ in transit (implied for sensitive data)
Data Residency:
Pricing
- Model
- Per employee per month (PEPM), Tiered subscription, Hybrid pricing model
- Starting Price
- HR Platform packages range from $10 to $33 PEPM (with annual discounts). HR Plus add-ons from $20 to $50 PEPM. PEO pricing requires contacting sales.
- Target Customer
- SMBs (typically 10-500 employees for HR Plus, but no minimum).
- Contract Type
- Annual contracts offer discounts; monthly options available.
- Free Trial
- Yes, Custom demo for main platform; 30 days for TriNet Expense. (credit card required)
About TriNet Group, Inc.
TriNet is a professional employer organization (PEO) and human capital management provider that delivers payroll processing, HR administration, benefits, and risk/compliance support for small and medium-sized businesses. The company offers bundled HR solutions and industry-tailored services to help organizations manage employees and stay compliant.