ChartHop
Unify people and business data for intelligent workforce planning and people operations.
Executive Summary
ChartHop is a data-first HR platform that unifies people and business data, surfacing AI-powered insights to drive workforce planning and people operations workflows. It serves mid-sized to enterprise companies, enabling them to visualize their organization, plan for growth, and manage HR processes efficiently. The platform's key value lies in providing a single source of truth for all people data, facilitating data-driven decision-making and strategic organizational management.
Use Cases
- Strategic Headcount Planning and Workforce Modeling
- Organizational Design and Restructuring
- Compensation Planning and Review Cycles
- Diversity, Equity, and Inclusion (DE&I) Reporting and Analysis
- Performance Management and Employee Engagement Tracking
- Real-time People Data Visibility for Executives and Managers
Features
Visibility
- Dynamic Org Charts: Visualize current and future organizational structures with real-time data, allowing for filtering by various people data points like ethnicity, compensation, and performance.
- Data Sheets: Flexible data sheets to slice and dice people data, offering detailed views, calculated columns, and editing capabilities for efficient analysis.
- Scenario Modeling: Create and test different organizational scenarios (e.g., headcount changes, restructuring) in a sandbox environment to understand potential impacts before implementation.
- Employee Profiles & Directory: Comprehensive employee profiles and a searchable directory that allows employees to connect, view team structures, and access relevant information.
- Reporting Dashboards: AI-powered, customizable dashboards that display key HR metrics and organizational insights, providing a real-time pulse on the organization.
Intelligence
- Ask ChartHop (Conversational AI): An embedded AI assistant that provides instant answers to common HR questions, surfaces insights, and links to relevant policies, reducing HR team workload.
- Headcount Planning & Workforce Modeling: Tools for collaborative, data-driven workforce modeling, forecasting, and workflows, including visual scenario modeling and real-time budget dashboards.
- Compensation Reviews: Facilitates equitable and efficient compensation planning and review cycles, integrating various compensation data points for informed decision-making.
- Performance Management: Supports 360-degree performance reviews, goal tracking, and feedback mechanisms to empower individual growth and assess team effectiveness.
- Engagement Surveys: Tools to facilitate ad-hoc employee feedback and engagement surveys outside of formal performance cycles.
Support
- Dedicated Customer Success Managers (CSM): Customers receive support from dedicated CSMs from setup through ongoing use, helping them maximize platform value.
- Implementation Specialists: Expert guidance during the 2-3 month implementation process to ensure proper setup and customization.
- Help Center & Resources: Access to a comprehensive help center, best practices guides, and other resources for self-service support and learning.
- Support Engineers: Access to support engineers for technical assistance and troubleshooting.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, MFA, OAuth 2.0
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- Machine Learning
- LLM
- Conversational AI
Integrations
- BambooHR
- Workday
- Gusto
- Rippling
- ADP
- Payroll systems
Security & Compliance
Certifications: SOC 2 Type II
Encryption: AES-256 at rest, TLS 1.3 in transit (implied)
Pricing
- Model
- Per employee/month (PEPM), Tiered subscription by modules
- Starting Price
- ChartHop Basic: $2/employee/month. Core Modules: First module $8/employee/month, each additional module $4/employee/month. Minimum contract size: $9K/year.
- Target Customer
- Mid-market to Enterprise (companies with 100-2500+ employees)
- Contract Type
- Annual (implied by minimum contract size)
- Free Trial
- Yes, Not specified for Basic, Custom demo available (credit card required)
About ChartHop
ChartHop is a data-first HR platform designed for modern organizations to make smarter people decisions. It unifies people and business data from various sources like ATS, payroll, equity, finance, performance, and engagement to empower intelligent HR workflows.