FOUNT Global SaaS Platform
Measure, analyze, and resolve work friction to boost employee experience and productivity.
Executive Summary
FOUNT Global's SaaS Platform is an HR/workforce intelligence solution designed for large enterprises to identify, quantify, and resolve work friction in employee workflows. It leverages targeted micro-surveys and a proprietary analytics model to deliver actionable insights and AI-driven recommendations. The platform helps HR teams, people analytics leaders, and executives improve employee experience, accelerate AI adoption, and achieve measurable ROI through enhanced productivity and reduced turnover.
Use Cases
- Identify and resolve work friction in employee workflows.
- Accelerate AI and digital tool adoption by understanding friction points.
- Improve employee efficiency and productivity.
- Measure and report on the ROI of employee experience initiatives.
- Diagnose engagement and culture drivers.
- Support large-scale change initiatives and transformations.
Features
Visibility
- Workflow Performance Dashboards: Visualizes employee workflow performance, highlighting areas of efficiency and inefficiency.
- Critical Friction Point Identification: Pinpoints specific obstacles and pain points that cause unnecessary effort and reduce productivity.
- Business Impact Analysis: Shows the quantifiable business impact of identified friction points, such as cost savings and turnover reduction.
- Benchmarking Capabilities: Allows organizations to measure their work friction against an ever-growing benchmark of millions of data points.
Intelligence
- AI Action Suggestions: Provides AI-driven recommendations for targeted actions to resolve identified friction and improve workflows.
- Prioritization of Solutions: Helps prioritize which solutions will have the biggest impact on reducing work friction, focusing resources effectively.
- Root Cause Uncovering: Analyzes data to uncover the underlying causes of work friction, enabling more effective problem-solving.
- Qualitative AI Training Ground: Leverages collected friction data to continuously train and improve AI models for future insights and reporting.
Support
- Dedicated Customer Success Team: FOUNT provides a capable and engaging Customer Success team that works closely with companies throughout the process.
- Implementation Support: Assists with project scoping, survey configuration, and analysis of results during the implementation phase.
- Proven Workflows & Templates: Offers tested and configurable templates for various work moments to streamline survey setup and analysis.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- Enterprise-grade security with role-based access controls
- API Available
- No
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- Machine Learning
- NLP
Integrations
- HRIS systems (for org/employee attributes import)
- Identity providers (SSO)
- BI/analytics exports (CSV/API depending on package)
Security & Compliance
Certifications: SOC 2 Type II, GDPR
Encryption: AES-256 encryption at rest, TLS 1.2 in transit.
Data Residency:
Pricing
- Model
- Custom enterprise
- Starting Price
- Contact sales
- Target Customer
- Large enterprises
- Contract Type
- Not specified
- Free Trial
- Yes, 6 weeks (for POC engagement) (credit card required)
About FOUNT Global
FOUNT is a SaaS platform that helps large enterprises identify and resolve points of friction in employees' daily workflows. It measures the friction workers experience when using enterprise processes and technologies, empowering digital transformation and improving employee experience.