AI-Powered Knowledge Management Software
AI-Powered Knowledge Management for Instant Employee Answers.
Executive Summary
iTacit's AI-Powered Knowledge Management Software is designed to streamline internal communication and information access for employees. It leverages artificial intelligence to draw from a company's existing internal documents, policy repositories, and frequently asked questions (FAQs) to deliver accurate, real-time answers. This eliminates the need for employees to sift through vast amounts of information, improving efficiency and reducing the burden on HR and support teams. The platform also functions as an AI HR Assistant, providing 24/7 support for queries ranging from benefits understanding to compliance training. The software is built with enterprise-level security measures, including SOC 2 Type 1 compliance, GDPR compatibility, and ISO 27001 certification, to safeguard employee data. iTacit integrates seamlessly with existing HR systems and cloud storage via a robust API, making it a comprehensive digital workplace and training hub. It supports various use cases such as automated compliance training, enhanced employee onboarding, and improved employee retention strategies through sentiment tracking.
Use Cases
- Provide employees with real-time answers to HR, policy, and operational questions.
- Automate and streamline compliance training and regulatory education.
- Enhance employee onboarding with customized and engaging information delivery.
- Improve employee retention strategies through AI-driven support and sentiment tracking.
- Deliver AI-powered learning management system (LMS) capabilities for employee training.
Features
Visibility
- Comprehensive Reporting: Access to detailed reports on training, compliance, and platform usage across all plans.
- Mobile-First Capabilities: Provides outstanding mobile-first capabilities for modern workforces.
Intelligence
- AI HR Assistant: Offers 24/7 support for employee queries using NLP and generative AI.
- Real-time Answer Delivery: Draws from internal documents, policies, and FAQs to provide instant, accurate answers.
- Sentiment Tracking: Integrates with HR technologies to track employee sentiment for retention strategies.
Support
- Consultation and Support: Every plan includes consultation and support services.
Technical Specifications
- Deployment
- SaaS
- API Available
- Yes
AI/ML Stack
- Generative AI
- Natural Language Processing (NLP)
Integrations
- HRIS
- Cloud Storage
- Merge (API integration service)
Security & Compliance
Certifications: SOC 2 Type 1, GDPR, ISO 27001
Encryption: Enterprise-level security measures to safeguard employee data at all times.
Pricing
- Model
- Tiered subscription packages
- Starting Price
- Contact sales
- Target Customer
- Mid-Market,Enterprise
About iTacit
iTacit is a front-line workforce platform specializing in training, compliance, and connectivity. It provides solutions for employee training management, digital forms, and AI-powered knowledge management, serving over 150,000 employees across 600+ sites.