HR Acuity
The #1 Leader in AI-Powered HR Case Management and Employee Relations

Executive Summary
HR Acuity is a platform for HR case management and employee relations investigations, from intake through aftercare. It holds cases, investigations and outcomes in one platform, and adds anonymous speak-up reporting, a tool for people managers, dashboards and an AI companion called olivER that summarizes cases, flags risk and suggests next steps. The vendor's AI page describes its AI software as purpose-built for HR, employee relations and compliance leaders.
Use Cases
- Track and manage employee relations cases from intake through aftercare
- Run workplace investigations with configurable interview guides
- Take named or anonymous reports through an online portal or hotline
- Give people managers a step-by-step process to respond to and document employee issues
- Start performance improvement plans (PIPs) with clearer objectives
- Spot trends, hotspots and patterns across people, cases and time
Features
Visibility
- Insights That Drive Action: Visual dashboards surface trends, risks and blind spots—so you can act early, reduce risk and lead with data.
Intelligence
- AI-Powered Case Summaries: AI-powered case summaries and writing assistance accelerate documentation, reinforce neutrality, and enhance confidentiality. HR Acuity’s AI companion, olivER , simplifies case analysis and provides instant access to expert guidance
Support
- Case Management Platform: Centralize every issue, investigation and outcome in a secure, intuitive platform—built on proven ER best practices and fully customizable to fit your workflow.
- All-in-One Case Management: Centralize every issue, investigation and outcome in a secure, intuitive platform—built on proven ER best practices and fully customizable to fit your workflow.
- Consistent, Compliant Investigations: Built on a proprietary three-step methodology and embedded best practices, HR Acuity’s software guides airtight, defensible investigations with customizable interview templates and robust permission controls.
- Speak-Up Reporting: HR Acuity’s speak-up software delivers always-on, multi-language named or anonymous reporting—through AI, live agents or web—making it easier and safer for employees to raise concerns confidently.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
Infrastructure
- Azure
Integrations
- ServiceNow
- Workday
- SAP SuccessFactors
Pricing
- Model
- Custom enterprise
- Target Customer
- Mid-market to Enterprise
About HR Acuity
HR Acuity is the leader in employee relations and investigations software, helping HR teams manage workplace issues consistently and compliantly.
Verified sources
Each of these facts was checked against the vendor page linked (2026-10-15).
- Executive Summary: hracuity.com
- Features · Intelligence: hracuity.com
- Features · Support: hracuity.com
- Features · Visibility: hracuity.com
- Input · Highlight: hracuity.com
- Input · Primary: hracuity.com
- Input · Secondary: hracuity.com
- Metrics · Results: hracuity.com
- Output · Dashboard: hracuity.com
- Output · Recommendations: hracuity.com
- Output · Reports: hracuity.com
- Process · Ai Engine: hracuity.com
- Process · Analysis: hracuity.com
- Process · Compliance: hracuity.com
- Tagline: hracuity.com
- Links · About page: hracuity.com
- Use Cases: hracuity.com
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