Kore.ai Search AI

Optimize enterprise search with powerful AI-driven API functionalities.

by Kore.ai · Workspace

Executive Summary

Kore.ai Search AI provides robust API functionalities designed to significantly enhance enterprise search experiences. It is built on the broader Kore.ai platform, which emphasizes seamless integration, advanced API management, and visual development tools to create highly interoperable and extensible AI agents. This product enables businesses to integrate sophisticated AI capabilities directly into their existing search infrastructure, leading to more intelligent and efficient information retrieval. The platform facilitates connections to various data sources and third-party applications through comprehensive REST and SOAP APIs, supporting both synchronous and asynchronous requests. Its universal connector framework and advanced API management are crucial for optimizing search results and delivering highly relevant information to users by enabling efficient data exchange across diverse enterprise systems.

Use Cases

  • Optimizing enterprise search results for relevance and accuracy
  • Integrating AI capabilities into existing search infrastructure
  • Connecting to third-party applications for comprehensive data retrieval
  • Enhancing information discovery across diverse internal and external data sources
  • Automating data exchange between enterprise systems to improve search relevance

Features

Visibility

  • Search Performance Dashboard: Monitor search query volumes, result relevance, and user engagement.
  • Search Analytics: Gain insights into search patterns and content effectiveness.

Intelligence

  • Intelligent Search Ranking: AI-driven ranking of search results based on relevance and user intent.
  • Natural Language Understanding (NLU): Processes natural language queries to accurately interpret user intent.
  • Contextual Search: Delivers personalized results based on user roles and historical interactions.

Technical Specifications

Architecture
Leverages a universal connector framework and advanced API management for seamless integration, supporting REST and SOAP API calls for data exchange.
Deployment
Hybrid
Authentication
SAML
API Available
Yes

AI/ML Stack

  • Natural Language Processing (NLP)
  • Generative AI
  • Agentic AI

Security & Compliance

Certifications: SOC 2 Type 2, PCI DSS, ISO 27001, SOC 3, GDPR, HIPAA, NIST

Encryption: Data at rest and in transit encryption.

Pricing

Target Customer
Enterprise

About Kore.ai

Kore.ai is a global leader in enterprise AI and agentic solutions, providing an agent-first enterprise AI platform. It offers comprehensive solutions for customer service, AI work, and process automation, built on an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale.

Founded: 2013 · Headquarters: Orlando, Florida, United States · Employees: 1000+ · Private