Alhena
About Alhena
Alhena (formerly Gleen AI) provides hallucination-free generative AI solutions for customer success teams, primarily targeting eCommerce businesses. Their omnichannel AI platform drives profitability for online retailers by automating support, personalizing shopping journeys, and boosting conversions across various channels.
Company Details
- Website
- https://www.alhena.ai
- Funding
- Seed Round - $4.9M raised
- https://www.linkedin.com/company/alhena-ai/
Specializations
- Generative AI
- eCommerce
- Customer Support
- AI Chatbot
- Customer Experience
Products & Solutions (5)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| AI-Powered Customer Support Automation | customer-support | Chatbots & Virtual Agents | Hallucination-Free AI agents that turn customer experience into revenue. |
| Alhena AI Agent Assist | customer-support | Help Desk & Ticketing | Empower support agents with AI for faster resolutions and accurate responses. |
| Alhena AI Shopping Assistant | COMMERCE | Product Information | Transforms browsing into buying with AI-powered recommendations and conversational guidance. |
| Alhena AI Social Commerce | COMMERCE | Marketplace | AI assistance for social media platforms to convert interactions into sales. |
| Alhena AI Support Concierge | customer-support | Chatbots & Virtual Agents | Automate customer support, empower actions, and slash costs with AI. |
Notable Customers
- Tatcha (Unilever)
- Victoria Beckham
- Puffy