Computational Intelligence
Leverages advanced AI and algorithms to optimize complex supply chain challenges for optimal outcomes.
Executive Summary
Manhattan's Computational Intelligence applies advanced algorithms and AI to optimize complex supply chain challenges. It is a foundational technology within the Manhattan Active Platform, enabling optimal business outcomes across various solutions. Drawing on over three decades of expertise in data sciences, this intelligence powers features like precise order promising, native fulfillment analytics, and advanced supply chain planning. It also extends to customer service applications, such as Manhattan Active Maven, to provide precise responses to customer inquiries. By leveraging these computational intelligence capabilities, businesses can enhance operational performance, make data-driven decisions, and achieve greater efficiency and responsiveness throughout their unified commerce and supply chain operations.
Use Cases
- Optimizing inventory and fulfillment strategies for precise order promising.
- Enhancing supply chain planning and execution through predictive analytics.
- Improving customer service with AI-driven agent assistance for accurate responses.
- Gaining in-application fulfillment performance analytics and insights.
Features
Visibility
- In-Application Performance Analytics: Provides real-time visibility into fulfillment operations and supply chain performance directly within the application.
- Postgame Spotlight: Offers detailed post-event analysis to understand performance drivers and identify areas for optimization.
Intelligence
- Predictive Optimization: Utilizes advanced algorithms to predict future supply chain conditions and optimize decisions for inventory, routing, and fulfillment.
- Prescriptive Recommendations: Generates actionable, data-driven recommendations to improve efficiency and achieve specific business outcomes.
- AI-Powered Customer Service: Enables intelligent, precise responses to customer inquiries through agentic AI capabilities.
- Behavioral Intelligence: Analyzes historical and real-time behavioral data to inform and refine optimization strategies.
Technical Specifications
- Architecture
- Cloud-native, microservices-based architecture with RESTful APIs, designed for continuous innovation and scalability within the Manhattan Active Platform.
- Deployment
- SaaS
- Authentication
- OAuth
- API Available
- Yes
AI/ML Stack
- Machine Learning
- Advanced Algorithms
- Data Science
Security & Compliance
Certifications: SOC 2
Pricing
- Starting Price
- Contact sales
- Target Customer
- Enterprise
About Manhattan
Manhattan Associates is a global technology leader specializing in supply chain and omnichannel commerce solutions. The company provides cloud-native software that helps businesses manage their supply chains, inventory, and omnichannel operations, serving over 1,300 customers worldwide.