E2open
Connect, collaborate, and orchestrate your entire end-to-end supply chain.
Executive Summary
E2open is a cloud-native, multi-enterprise supply chain management platform designed for large global companies. It connects trading partners across all tiers, providing real-time visibility, AI-powered insights, and automation to optimize planning, logistics, global trade, and supply operations. Its differentiation lies in its extensive network, integrated data model, and comprehensive suite of applications that enable seamless collaboration and resilience against disruptions.
Use Cases
- Optimizing global demand and supply planning across complex networks.
- Ensuring global trade compliance and managing cross-border logistics.
- Achieving real-time visibility and control over multi-tier supplier ecosystems.
- Streamlining transportation management and logistics execution for all modes.
- Reducing inventory costs and improving on-shelf availability through accurate forecasting.
- Mitigating supply chain disruptions through proactive risk management and scenario planning.
Features
Visibility
- Real-time Logistics Visibility: Pinpoint goods in transit with real-time location tracking across all modes, legs, and regions to make informed decisions and ensure on-time delivery.
- Multi-tier Supplier Visibility: Gain deep insight into thousands of suppliers across multiple tiers to perform proactive risk management and ensure supply continuity.
- Channel Inventory Collaboration: Monitor inventory levels across the entire channel ecosystem, including distributors and resellers, to optimize stock and prevent shortages or excesses.
- Unified Control Tower: Integrates planning, execution, logistics, trade, and supply functions on a single platform for seamless orchestration and end-to-end visibility.
Intelligence
- Demand Sensing and Forecasting: Utilizes AI and real-time data to bridge the gap between forecasted and actual demand, reducing errors and optimizing inventory.
- Multi-Echelon Inventory Optimization: Optimizes inventory levels across all nodes in the network to reduce carrying costs, minimize liability, and improve turns.
- Scenario Planning and What-If Analysis: Enables teams to quickly model, compare, and promote 'what-if' scenarios to evaluate impacts of disruptions and coordinate responses.
- AI-Powered Decisioning and Automation: Leverages AI to automate decisions and provide actionable insights, helping planners focus on strategic growth rather than firefighting.
Support
- Comprehensive Customer Support: Offers support through various channels including email, phone, and chat, with a help desk and knowledge base for self-service.
- Training and Certification Programs: Provides training resources, including documentation, videos, and webinars, to help users master the platform and achieve certification.
- Dedicated Customer Success Management: Enterprise clients typically receive dedicated customer success managers to ensure optimal platform utilization and business value realization.
Technical Specifications
- Architecture
- Cloud-native SaaS, multi-tenant, microservices with container orchestration.
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, MFA
- API Available
- Yes
- MCP Server
- No
AI/ML Stack
- Machine Learning
Integrations
- SAP
- Oracle
- Microsoft
- Salesforce
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR, CCPA
Encryption: Data encryption for user data and secure communications using cryptographically secure mechanisms.
Pricing
- Model
- Custom enterprise subscription
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual, Multi-year discounts
- Free Trial
- Yes, Custom demo (credit card required)
About E2open
E2open is a cloud-based, on-demand software provider specializing in end-to-end supply chain management solutions. Its platform connects a multi-enterprise network of manufacturing, logistics, channel, and distribution partners, enabling companies to optimize their supply chains, improve efficiency, and enhance visibility.