Zendesk Sell
Sales CRM software to manage leads, track deals, and visualize the sales pipeline.
Executive Summary
Zendesk Sell is a modern and easy-to-use sales CRM software designed to maximize sales productivity, pipeline visibility, and revenue. It helps sales teams manage leads, track deals, and visualize their sales pipeline effectively. The platform incorporates powerful workflow automation tools to streamline repetitive tasks and ensure consistent follow-up processes, making it a tool that salespeople find intuitive and efficient. This leads to better data collection and informed decision-making across the sales organization. Zendesk Sell is also extensible, offering open APIs that allow users to bulk-import resources, create custom applications, and pull data to external sources, integrating seamlessly with other systems and applications.
Use Cases
- Managing and tracking sales leads through the pipeline
- Visualizing and optimizing the sales pipeline for better forecasting
- Automating repetitive sales tasks and ensuring consistent follow-up
- Integrating sales data with other business systems via APIs
- Monitoring and processing sales metrics in real-time
Features
Visibility
- Pipeline Visibility: Provides a clear, visual overview of the entire sales pipeline, allowing users to track deals and forecast revenue.
- Easy-to-Use Interface: A modern and intuitive interface designed to maximize sales productivity and user adoption.
Intelligence
- Data-Driven Decision Making: Enables better decisions through comprehensive data collection and analysis of sales activities and pipeline.
Technical Specifications
- Architecture
- Cloud-based CRM platform
- Deployment
- SaaS
- API Available
- Yes
Infrastructure
- AWS
Integrations
- Zendesk Support
Security & Compliance
Certifications: SOC 2, GDPR
Pricing
- Model
- Tiered subscription plans
- Starting Price
- $19/month
- Target Customer
- SMB,Mid-Market,Enterprise
- Free Trial
- Yes, 14 days
About zendesk
Zendesk is an American software-as-a-service (SaaS) company that provides a cloud-based customer service and engagement platform. It offers a range of products including help desk, ticketing, live chat, and CRM tools for businesses of all sizes, incorporating AI-powered features to automate workflows and improve responsiveness.
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