HighQ

Secure legal workspaces for collaboration, document management, and workflow automation.

by Thomson Reuters · Legal Practice Management

Executive Summary

HighQ is a cloud-based legal platform that provides secure workspaces for managing legal matters and transactions. It is utilized by law firms, corporate legal departments, and deal teams to streamline processes like due diligence, closings, and ongoing client collaboration. The platform offers robust document management, collaboration tools, and workflow automation, emphasizing secure sharing, granular permissions, version control, and audit trails to reduce risk and enhance governance. Key business outcomes include faster deal cycles, improved client experience, and standardized legal operations.

Use Cases

  • Legal request intake and matter management
  • Document management and automation
  • Transaction management (e.g., M&A, virtual data rooms)
  • Contract Lifecycle Management (CLM)
  • Client engagement and collaboration
  • Knowledge management and sharing

Features

Visibility

  • Configurable Site Dashboards: Create customizable project dashboards with status tracking, activity, and data visualization for data-driven decisions.
  • Activity Tracking and Reporting: Monitor all user actions and generate comprehensive reports for insights on file access and interactions.
  • Customizable Metadata: Filter, sort, categorize, and analyze content by capturing and displaying custom metadata for files, tasks, or sites.
  • Data Visualization: Transform AI-generated insights into actionable intelligence with powerful data visualization and reporting.

Intelligence

  • AI Document Analysis: Leverage AI to instantly extract key information, summarize content, and surface critical insights from documents, reducing manual review time.
  • Self-Service Q&A with Conversational AI: Deliver exceptional client service with intuitive, conversational AI, allowing users to ask questions in natural language and receive summarized answers.
  • Workflow Automation: Streamline processes and automate routine, time-consuming tasks using trigger-based automation to focus on higher-value work.
  • Document Automation: Automate document creation with ready-to-use templates, ensuring consistency, compliance, and faster turnaround times.
  • Generative AI Capabilities: Utilize generative AI to review and summarize documents, store responses, and define prompt libraries.

Support

  • Knowledge Base & Documentation: Access an extensive knowledge base, documentation, and FAQs for self-service support.
  • Email & Phone Support: Receive support via email and phone during business hours in each region.
  • Training Options: Benefit from various training options including live online sessions, webinars, in-person training, and videos.

Technical Specifications

Architecture
Cloud-native SaaS, Single-tenancy private cloud options available
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA (2FA)
API Available
Yes
MCP Server
No

AI/ML Stack

  • NLP
  • Machine Learning
  • LLM
  • Computer Vision

Integrations

  • iManage (common law firm DMS integration)
  • NetDocuments (common legal DMS integration)
  • Single Sign-On / Identity providers (SAML 2.0)
  • Email and calendar systems (via connectors where enabled)

Security & Compliance

Certifications: SOC 1, SOC 2 Type II, SOC 3, ISO 27001:2013, GDPR

Encryption: AES-256 at rest, TLS 1.2/1.3 in transit (256-Bit SSL/TLS Encryption)

Pricing

Model
Tiered subscription (Essentials, Advanced, Premium) and Per user/month
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise
Contract Type
Annual (implied for enterprise SaaS)
Free Trial
Yes, Custom demo (credit card required)

About Thomson Reuters

Thomson Reuters Corporation is a Canadian multinational content-driven technology conglomerate that integrates trusted content and technology to support decision-making for professionals and organizations. It offers specialized software and insights across legal, tax, accounting, compliance, government, and media sectors, serving a diverse customer base globally.

Founded: 2008 · Headquarters: Toronto, ON, Canada · Employees: 10,001+ · Public

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