Paycom

Automated HR and payroll software for the modern workforce.

by Paycom Software, Inc. · HRIS & Core HR

Executive Summary

Paycom is a comprehensive, cloud-based human capital management (HCM) platform that streamlines HR and payroll operations from recruiting to retirement. It is utilized by HR, payroll, finance professionals, and managers to automate processes, enhance data accuracy, and ensure compliance. A key differentiator is its single-database architecture and employee self-service approach, notably with Beti® for employee-driven payroll, which reduces errors and administrative burden, leading to significant ROI for organizations.

Use Cases

  • Automating end-to-end payroll processing, including tax calculations and filings, with employee self-verification.
  • Streamlining talent acquisition from applicant tracking and background checks to seamless onboarding.
  • Empowering employees with self-service capabilities for managing personal HR data, benefits, and time-off requests.
  • Ensuring continuous compliance with federal, state, and local labor laws and regulations through automated updates and reporting.
  • Efficiently managing time and attendance, including employee scheduling, clock-ins, and time-off approvals.
  • Tracking, managing, and reporting on employee certifications and training programs to maintain compliance and foster development.

Features

Visibility

  • Customizable Reporting: Generate a wide array of reports on HR and payroll data, including standard, custom, and compliance-specific reports for in-depth analysis.
  • Payroll Dashboard (Beti): Provides HR teams with a real-time overview to monitor payroll processing and employee actions throughout each pay period.
  • Manager on-the-Go®: Enables managers to remotely approve time-off requests, timesheets, and expenses, ensuring continuous operations and efficient workforce management.
  • Client Action Center: A dedicated dashboard that offers insights and updates on payroll actions, and allows for self-service resolution of tax and banking-related issues.
  • Employee Self-Service Portal: Offers employees 24/7 access to their personal payroll information, pay stubs, tax forms, time-off balances, and benefits enrollment, fostering transparency and control.

Intelligence

  • Beti® Employee-Driven Payroll: Revolutionary AI-driven system that automates payroll, identifies errors, and guides employees to correct them before submission, significantly reducing post-payroll corrections.
  • IWant™ AI Engine: A command-driven AI engine that allows users to instantly access specific employee data and answers without navigating through the software.
  • Tax Credits Tool: Scans job applicants for eligibility for federal income tax credits and notifies companies of potential savings, continuously updating with tax code changes.
  • Automated Scheduling: Optimizes employee schedules to meet demands and allows employees to freely manage and exchange shifts, reducing understaffing and administrative overhead.
  • Automated Compliance Updates: Continuously monitors and updates the system with the latest federal, state, and local tax codes and labor regulations, helping businesses maintain compliance.

Support

  • Dedicated Specialist: Each client is assigned a primary point of contact for personalized, ongoing guidance and support, ensuring expert assistance tailored to their business needs.
  • 24/7 In-app Help Center: Provides HR and payroll administrators with anytime access to a comprehensive knowledge base, including AI-served articles for quick answers and best practices.
  • Hands-on Training & Courses: Offers hands-on training during the implementation process and ongoing access to courses and step-by-step guides to maximize software utilization for all users.
  • Direct Phone Support: Clients receive direct phone support with in-house receptionists, eliminating phone trees and ensuring fast response times from knowledgeable personnel.

Technical Specifications

Architecture
Cloud-native SaaS, single-database architecture
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA (two-step verification), OAuth 2.0 (for API)
API Available
Yes
MCP Server
No

Infrastructure

  • Proprietary Tier IV Certified Data Centers

AI/ML Stack

  • NLP
  • Machine Learning

Integrations

  • Accounting/GL export systems
  • Benefits carriers and EDI feeds
  • Time clocks and attendance devices (where applicable)
  • Background check and recruiting partners (where applicable)
  • Single Sign-On identity providers

Security & Compliance

Certifications: SOC 1, SOC 2 Type II, SOC 3, ISO 27001, ISO 27701, ISO 9001, ISO 22301, ISO 42001

Encryption: AES-256 at rest, TLS in transit

Data Residency:

Pricing

Model
Subscription basis, per employee/month, module-based
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise (50-5,000+ employees)
Contract Type
Annual
Free Trial
No (credit card required)

About Paycom Software, Inc.

Paycom is a U.S.-based provider of cloud-native human capital management (HCM) software, offering a single database platform for payroll and HR. Its solution helps organizations manage the employee lifecycle including time and labor, talent acquisition, HR management and payroll, with an emphasis on employee self-service and automation.

Founded: 1998 · Headquarters: Oklahoma City, United States · Employees: 1000+ · Public