Reward Gateway

Unified employee engagement platform combining recognition, rewards, wellbeing, and communications.

by Reward Gateway | Edenred · Employee Engagement & Culture

Executive Summary

Reward Gateway | Edenred is an all-in-one employee engagement platform designed to help organizations connect, recognize, and support their workforce. Used by over 4,000 enterprise and mid-market organizations globally, the platform consolidates peer-to-peer recognition, employee discounts, wellbeing programs, pulse surveys, and internal communications into a single centralized portal. By uniting essential HR initiatives, Reward Gateway enables HR leaders to boost employee retention, reinforce company culture, and measure ROI. Built-in analytics and seamless HRIS integrations simplify administration while providing real-time visibility into engagement and workplace sentiment.

Use Cases

  • Recognizing and rewarding employee achievements with peer-to-peer ecards and monetary rewards
  • Delivering employee discounts and financial wellbeing perks to stretch employee pay
  • Gathering continuous employee feedback using automated pulse surveys and sentiment analysis
  • Centralizing internal communications and company announcements in a mobile-first portal
  • Supporting employee wellness through physical, mental, and financial wellbeing content

Features

Visibility

  • Social Recognition Wall: Public stream highlighting peer ecards, awards, and milestone achievements across teams.
  • Branded Employee Hub: Customized central intranet page for company news, benefits resources, and leadership posts.
  • SmartInsights Dashboard: Real-time visualization of recognition activity, benefit engagement, and campaign performance.

Intelligence

  • Survey Sentiment Analysis: Automated categorization of survey feedback to surface key cultural themes and concern areas.
  • Usage & Spend Analytics: Detailed analytics tracking reward budget utilization, redemption trends, and active users.

Support

  • 24/7/365 Employee Support: Round-the-clock live chat, phone, and online assistance for all employees.
  • Dedicated Client Success Manager: Strategic advice, program review sessions, and launch guidance for HR teams.

Technical Specifications

Architecture
Cloud-native microservices platform built for multi-tenant SaaS deployment and global scalability
Deployment
SaaS
Authentication
SSO/SAML, OAuth 2.0, MFA
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

Integrations

  • Workday
  • ADP
  • Paylocity
  • Paychex
  • Microsoft Teams
  • Slack
  • Okta
  • Yapster
  • Amazon

Security & Compliance

Certifications: ISO 27001, SOC 2 Type II, PCI-DSS, GDPR

Encryption: AES-256 encryption at rest and TLS 1.2+ encryption in transit

Pricing

Model
Subscription
Starting Price
Contact sales
Target Customer
SMB,Mid-Market,Enterprise
Contract Type
Annual
Free Trial
No

Ratings & Reviews

G2: 4.5/5/5 · Capterra: 4.6/5/5