Terryberry Employee Listening Software

Be Heard®: Employee Listening Program

by Terryberry · Employee Engagement & Culture

Terryberry Employee Listening Software screenshot

Executive Summary

Be Heard is an evidence-based employee listening solution built for HR and people teams. It uses a research-validated six-pillar engagement model to turn employee feedback into actionable insights for leadership.

Use Cases

  • Pulse surveys
  • Onboarding check-ins
  • 30/60/90-day follow-ups
  • Lifecycle surveys including new hire, exit and 360 feedback
  • Measuring employee Net Promoter Score (eNPS)

Features

Visibility

  • The Numbers Leadership Asks for: Be Heard breaks eNPS (employee Net Promoter Score) down by team, location, and manager — and when paired with the Be Engaged™ program, it connects directly to recognition activity.
  • Be Heard Pro: For organizations that need lifecycle listening, manager-level visibility, and analytics tied directly to retention and performance.

Intelligence

  • AI-powered survey creation: Lifecycle surveys — new hire, exit & 360 feedback

Support

  • A Listening Strategy for Every Moment: Pulse surveys, onboarding check-ins, 30/60/90-day follow-ups, milestone moments — Be Heard gives you flexible employee feedback surveys designed for every stage of the workplace journey.
  • Attributed Surveys: Lifecycle surveys — new hire, exit & 360 feedback
  • All-in-One Employee Engagement: Strengthen your employee engagement strategy by bringing recognition, awards, rewards, wellness, and listening together in one connected system.

Technical Specifications

Architecture
Multi-tenant SaaS
Deployment
SaaS

AI/ML Stack

  • AI assistant for generating custom survey questions
  • AI-powered survey creation
  • AI summaries and categorization of qualitative replies (Be Heard Pro)

Integrations

  • HRIS
  • productivity tools

Pricing

Target Customer
SMB,Mid-Market,Enterprise

About Terryberry

Terryberry is an employee recognition and awards company that provides an end-to-end employee engagement platform. Founded as a custom jewelry manufacturer, they now offer recognition programs, wellness solutions, surveys, and promotional items to help organizations foster appreciation and improve retention.

Founded: 1918 · Headquarters: Grand Rapids, MI, USA · Employees: 201-500 · Private

Verified sources

Each of these facts was checked against the vendor page linked (2026-10-15).

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