Alight Worklife
The AI-powered employee experience platform built to engage.
Executive Summary
Alight Worklife is an AI-powered employee experience platform that unifies HR, benefits, and wellbeing programs into a single, integrated digital platform. It leverages data and AI to personalize the employee experience, improve benefits utilization, and drive better outcomes for both employees and employers. Alight Worklife targets large organizations looking to optimize their HR and benefits investments, improve talent retention, and enhance employee wellbeing by providing a seamless, connected experience.
Use Cases
- Optimizing benefits utilization and maximizing ROI for employers.
- Enhancing employee holistic wellbeing (health, wealth, life, absence management).
- Streamlining HR and benefits administration processes.
- Delivering personalized employee engagement and communication.
- Managing complex employee leaves of absence efficiently.
- Supporting retirement savings and financial planning for employees.
Features
Visibility
- ROI Tracking & Value Dashboards: Measures and assesses how employees are utilizing benefits programs to optimize HR and benefits investments.
- Interactive Employer Portal: Provides easy monitoring and transparency into both plan and employee level data with intuitive administration tools.
- Comprehensive Reporting & Analytics: A new platform offering deep insights and enhanced decision-making capabilities across all benefits solutions.
Intelligence
- AI-Powered Personalized Recommendations: Delivers tailored content and recommendations to employees for health, wealth, and wellbeing decisions.
- Alight LumenAI Engine: Predicts workforce needs, risks, and opportunities, and automates routine HR processes.
- Intelligent Virtual Assistant (IVA): Offers 24/7 support and guidance to employees, answering questions and providing information.
- Expanded AI Automation in Claims Processing: Utilizes AI to streamline and automate aspects of claims processing for efficiency.
Support
- 24/7 Intelligent Virtual Assistant: Provides continuous, AI-driven support and guidance to employees.
- Personalized Planning Services: Offers tailored guidance from licensed advisors for financial planning and long-term goals.
- Omni-channel Employee Experience: Engages employees through web, mobile, and virtual assistant, meeting them where they are.
- Microsoft Teams Integration: Allows employees direct access to benefits and wellbeing information within the Microsoft Teams environment.
Technical Specifications
- Architecture
- Cloud-native SaaS, Integrated and AI-powered cloud platform
- Deployment
- Cloud/SaaS
- Authentication
- Multi-factor authentication (MFA), password-based authentication, optional biometric authentication (fingerprint/face ID)
- API Available
- Yes
- MCP Server
- No
AI/ML Stack
- Machine Learning
- Proprietary Algorithms
Integrations
- Workday
- SAP SuccessFactors
- Oracle HCM
Security & Compliance
Certifications: HIPAA, HITECH, GDPR, CCPA, SOC 1 Type II, SOC 2 Type II, ISO 27002
Encryption: Passwords are encrypted; advanced encryption techniques are used for individually identifiable information.
Data Residency:
Pricing
- Model
- Custom enterprise
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual, Multi-year discounts available
- Free Trial
- No (credit card required)
About Alight
Alight is a leading cloud-based human capital and technology-enabled services provider that offers solutions for health, wealth, wellbeing, absence management, and navigation. Through its Alight Worklife® platform, the company helps large organizations manage employee benefits and engage their workforce, serving millions of employees and dependents globally.