Avante

AI benefits intelligence for HR and employees

by Avante · Compensation & Benefits

Avante screenshot

Executive Summary

Avante is an AI benefits intelligence platform built around two AI agents: Carly, which gives employees personalized benefits guidance, and Ava, which gives HR and benefits teams analysis of the benefits program. The agents draw on benefits documents and on data from HRIS, carriers and TPAs, and Carly answers employees in tools such as Slack, Microsoft Teams, Outlook and ServiceNow. Avante says it supports 50+ languages and lists SOC 2, HIPAA and GDPR compliance.

Use Cases

  • Answering employees' benefits questions around the clock, from hire to retire
  • Open enrollment support: plan comparisons, deadline reminders and coverage changes
  • Guiding employees through life events such as marriage, dependents, moving and adoption assistance
  • Analyzing benefits utilization, cost trends and vendor performance
  • Pre-drafting responses to benefits questions in the HR inbox and ServiceNow tickets
  • Mapping benefits structures and planning harmonization after a merger or acquisition

Features

Intelligence

  • AI benefits intelligence for HR and employees: Purpose-built agents that understand your benefits, answer employee questions instantly, and surface the insights you need to optimize your entire program.
  • Personalized guidance for employees: Carly helps employees understand their options, make better decisions, and use the right benefits at the right time
  • Strategic intelligence for HR: Ava monitors your entire program, surfaces what needs attention, and lets you run any analysis, instantly
  • Shared intelligence: Ingest documents and integrate with HRIS, carriers, and TPAs, creating a unified view of plan designs, coverage rules, claims, and employee information.

Support

  • Embedded in your workflows: Works where you already work - Slack, Teams, email, ServiceNow, enterprise AI, your benefits portal

Technical Specifications

Architecture
Multi-tenant SaaS architecture with strict tenant isolation and standard open APIs
Deployment
SaaS

Infrastructure

  • AWS

AI/ML Stack

  • Large Language Models
  • Natural Language Processing
  • Purpose-built AI agents for benefits

Integrations

  • Workday
  • ADP
  • UKG
  • Slack
  • Microsoft Teams
  • Microsoft Outlook
  • ServiceNow
  • HRIS
  • Carriers
  • TPAs

Security & Compliance

Certifications: HIPAA, SOC 2

Encryption: Encrypted at rest and in transit

Pricing

Model
Subscription
Target Customer
Mid-Market,Enterprise

About Avante

Vendor of purpose-built AI agents that answer employee benefits questions and give benefits teams insight into plan design, claims and enrollment.

Headquarters: Seattle, WA, United States

Verified sources

Each of these facts was checked against the vendor page linked (2026-10-15).

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