Vapi

Developer-first voice AI infrastructure for production voice agents.

by Vapi · Voice AI Platform

Executive Summary

Developer-first voice AI infrastructure for production voice agents.

Use Cases

  • Automated patient intake for healthcare
  • Customer support automation via voice agents
  • Appointment scheduling and management
  • Integrating voice AI with existing systems and APIs for complex workflows
  • Building conversational voice interfaces for web applications

Features

Visibility

  • Integration Management: Manage API keys and connections to various third-party services and AI providers through the Vapi Dashboard.

Intelligence

  • Advanced Function Calling: Enable voice agents to perform complex actions and integrate with external systems and APIs using sophisticated function calling capabilities.
  • Complex Workflow Handling: Design and deploy voice agents capable of managing intricate workflows such as appointment scheduling, customer support, and other multi-step processes.

Technical Specifications

Architecture
Vapi is a developer platform that provides the complex, cloud-based infrastructure for building and deploying voice AI agents, focusing on ultra-low latency for natural conversational experiences.
Deployment
SaaS
API Available
Yes

Integrations

  • Make
  • VoiceAIWrapper
  • Existing systems and APIs

Security & Compliance

Certifications: SOC 2, GDPR, HIPAA

Pricing

Model
Pay-as-you-go with options for fixed monthly pricing for enterprise customers.
Starting Price
Contact sales
Target Customer
SMB,Enterprise
Contract Type
Monthly (pay-as-you-go), Annual (for enterprise)
Free Trial
Yes

About Vapi

Vapi is a developer-focused platform that provides infrastructure and a flexible API to build, test, and deploy AI-powered voice agents. It enables businesses to integrate voice AI into applications and automate processes like sales reporting.

Founded: 2021 · Headquarters: San Francisco, United States · Employees: 51-200 · Private